Essen Health Care Urgent Care
5665 Riverdale Avenue, The Bronx, New York, United States
About the Essen Health Care Urgent Care
Essen Health Care Urgent Care is a state-of-the-art medical facility located at 5665 Riverdale Avenue in New York, United States. Our institution specializes in providing high-quality urgent care services to individuals in need of immediate medical attention. Our team of experienced healthcare professionals is dedicated to treating a wide range of non-life-threatening illnesses and injuries in a timely and efficient manner. At Essen Health Care Urgent Care, we strive to provide compassionate and comprehensive medical care to our patients in a comfortable and welcoming environment. Whether you are in need of treatment for a minor injury, illness, or preventive care services, you can trust Essen Health Care Urgent Care to deliver exceptional healthcare services to meet your needs.
Photos of Essen Health Care Urgent Care
5665 Riverdale Ave, Bronx, NY 10471, United States
Opening hours of Essen Health Care Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Essen Health Care Urgent Care
"I went to Essen Urgent Care in Riverdale, NY at the end of December 2023. I called before going and was told that the facility closed at 3pm (the website listed 5pm) and the latest I could arrive was 2:30 pm. I arrived at 1:57 pm to find the place CLOSED. The lights were off, nobody was inside, the door was locked, and a handwritten note was attached to the inside of the door stating "On break until 2:45 pm " I immediately called. I spoke to the same man that I spoke to initially. He said that they take a half hour break. I told him that over 45 minutes is more than a half hour. I asked him if an alternative location was opened. He immediately said yes. Realizing that this clueless guy is not at a facility, I asked him to call them. No one was at that location either! Unfortunately, the phone number for each location is not listed. This experience was more than frustrating. I wasted time and money going to this facility. The worse part is that I was ill and needed medical attention. I went to a different company and received the care and meds that I needed."
"Zero stars for this establishment. To start, the individual at the front desk had Covid and I couldn’t comprehend how he was still in the facility. He told me he had Covid, which was the reason for my visit and we exchanged symptoms. Whomever the dr was at the premises on 12/3/23 at 9:30am should be banned from all medical practices. After we discussed my symptoms, I told her that I did not want the Covid medication and she insisted that she was the one with a license and that I would not be the one to dictate what medication I should take. I requested Zithromax or amoxicillin but she kept reminding me that she was the one with the license. For all I know, she could be a nurse practitioner but since she was so proud of her license, the license she should research in obtaining is for bedside manner. She was speaking to me by gesticulating with her fingers, as if we were on the streets of Riverdale. Note: pre Covid medication, Zithromax was prescribed by most doctors. Last year when I had Covid, I was asked which medication to take Zithromax or the Covid medication. All I wanted was to get medication in the hopes of feeling better, not dealing with this arrogant nurse and her “accolades”. Needless to say, I was not treated and left. I wouldn’t recommend this place if I was dying."
"I went to Essen healthcare in the Yonkers/Riverdale area. It was the worst experience. I was told to go to the ER however, refused to refund me the money for the visit because I was triaged however, was not provided with help, taken labs or anything. no support was provided in anyway and they rob your money blind. this is the second time this happens here and will never happen again as I will not return. Then they call about follow up and tell me to save me a trip to the ER to visit them after they told me to go. What a joke!"
"Very poor experience with only the blonde doctor, the staff there is very accommodating. The only doctor mind you on staff, was very condescending. At a time where your feeling sick and come to a place to get relief only to be talked down to and trying to educate, give me a lesson on things I too went to school for. I understand getting your point accross but feeling the need to reiterate the same thing over again multiple times is excessive. Her bedside manner is very lacking. At a time where your not 100%, seems she was trying to confuse/test my knowledge. I understood her position but yet again her overall demeanor and the way I was spoken too was uncalled for. I personally wouldn’t reccomend this facility. Ive not experienced this behavior from a doctor in all my years of going to urgent cares, doctors, etc. I don’t believe one should take a bad day out on others, especially patients. I overheard her being rude and angry towards her staff, as well as her saying “she’s purposely picking on one today” “going extra hard on them” making them run two jobs at once it looks like. Setting up/cleaning the back rooms, as well as taking vitals and registering patients is not something I see quite often. Seems this office need to evaluate the overall patient satisfaction standards."
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