Dr. Rozana R. Alam, MD

"Awful...never appeared in the ER and signed discharge papers...Also provided a diagnosis apparently (never laid eyes on him)...no instructions or guidance...problem with mental health care in NJ...Overlook is listed as a contact for emergency mental health care and they do not have a psychiatrist available....communication comes from a crises counselor who apparently relays info via teleconference...avoid her and this ER for emergency psych care. By the way I asked the nurse to speak with her and he stated he had other patients..."Is your father ready to go". He also is a diabetic and entered in the late evening and when we left no one checked blood sugar nor gave him insulin, 12 + hours later. We left....never would go back, nor have confidence in a doctor that discharges without ever seeing the patient."

"My father was in crisis center at Overlook. This doctor discharged him without ever seeing him despite my repeated requests for same. I was told she was consulted by phone but received no response when asked what she said. I was also told she only sees patients she thinks she needs to after phone consult. Please note, he was in psychiatric part of ER. On drive home from hospital he was exactly the same as when we arrived, 16 hours earlier."