Community Healthcare Network – Washington Heights
511 West 157th Street, Manhattan, New York, United States
About the Community Healthcare Network – Washington Heights
Community Healthcare Network – Washington Heights is a vital healthcare institution located in the heart of New York City. Situated at 511 West 157th Street, this health center serves the diverse population of Washington Heights with a wide range of medical services. From primary care to specialized treatments, the dedicated team of healthcare professionals at Community Healthcare Network is committed to providing high-quality, affordable care to all patients. Whether you need routine check-ups, vaccinations, or management of chronic conditions, this institution is here to support your health and well-being. With a focus on community outreach and education, Community Healthcare Network – Washington Heights is a trusted resource for residents looking to improve their overall health and quality of life.
Photos of Community Healthcare Network – Washington Heights
511 W 157th St, New York, NY 10032, United States
Opening hours of Community Healthcare Network – Washington Heights
Monday:
09:00 - 17:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Community Healthcare Network – Washington Heights
"Don't go here. They screw up apts all the time & it takes forever to get an apt. They call you at inappropriate times. Rude front desk. They don't greet you when you come in. The drs are stupid and have no idea what they are doing unless tou tell them. They don't read their notes on you. Unfortunately, its the only place that takes most insurances."
"I have been going to this place since I was 15. I am currently 27, at the beginning yes it was great. But now it has become extremely frustrating when it comes to waiting time. I waited today almost 3 hours for a Pap smear that I wasn’t even due for. The nurses are kind and the young doctors are as well but it just isn’t worth it. I wasted my time and am late for another errand that I needed to get done. I am extremely bothered by the fact that, that was not a concern for them to check when I needed a Pap smear before scheduling me for one. I am going to begin looking for another primary doctor/clinic because this cannot be the best the heights has to offer. They need much more organization."
"Extremely disorganize. They just don’t care about the patient at all. I don’t know why this place exist. I was schedule to a phone call appointment, the doctor never called me and I waited all day long. I called next day and they just apologized and made another phone call appointment. They kept doing all that to me for a whole week. Three phone call appointments that I never receive not even a voice mail, a text messenger or an email regarding about it. Until today I’m still behind on my medication. It looks like they call you whenever they feel to. If you care about your health just don’t come to this place."
"Unfortunately I’m reviewing without having seen any actual doctors here because I never got past the wait time. As a new patient I arrived early to fill out paperwork and after waiting an hour after my scheduled time, I asked for an update. Thankfully I did because I was told there were still two patients ahead of me. I was then offered another appointment... a month away. Mind you it took me a month to get an appointment here in the first place. I spoke to the manager who was extremely helpful and got me a slot with a nurse practitioner the following week, but I have to leave a warning for future patients as I see from other reviews this is a pattern and I’m skeptical I won’t have to wait another hour when I go next week. The front desk staff is very kind and the manager very understanding but the wait time alone was worth a 1 star review."
"I’ve visited the both the Washington Heights and Harlem locations and received excellent care & service. It takes a while sometimes to get them on the phone, but other than that I’m utterly confused about the poor reviews. The nurse practitioners and doctors are competent and I’ve not experienced long wait times as I have at other clinics. Perhaps it’s the time that I go which is in the morning or early afternoon. Additionally, before I lost my job I had excellent insurance and went to many high end private doctors’ offices. I’ve found this clinic to be comparable or better in every way. I’ve found my experience with this clinic to be friendly, patient-oriented, down-to-earth, & efficient. It’s clean & everything is connected through technology so you can go to either clinic & they have your information & history on file. They call in prescriptions quickly & don’t make you feel embarrassed to ask questions. They’re patient & explain everything. Whenever I leave a message, a health care professional calls me back within 48 hours (from a private number so you have to remember that & not decline the call!). On the whole, I highly recommend this clinic, particularly the nurse practitioners Evelyn & Amanda. But everyone is nice & professional. I’ll continue to visit this clinic even after I’m off Medicaid & get insurance from my new job."
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