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lululemon
10 Columbus Circle, Manhattan, New York,
About the lululemon
Lululemon is a popular clothing store located at 10 Columbus Circle in New York City. Known for its high-quality athletic wear, the store offers a wide range of stylish and comfortable options for both men and women. Whether you're looking for leggings, sports bras, or workout tops, Lululemon has something for everyone. With a focus on promoting an active and healthy lifestyle, this store is a go-to destination for those who want to look and feel their best while staying active. Visit Lululemon in New York City to find the perfect workout gear for your next sweat session.
Photos of lululemon
10 Columbus Cir Unit 113, New York, NY 10023, United States
Opening hours of lululemon
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of lululemon
"The customer service at Lululemon has always been one of the main reasons why I choose to shop here rather than other athleisure brands. Yet, I've noticed the employees at this Lululemon are really hit-or-miss. The girl who was taking care of the register today was openly rude and seemed really disinterested in her job, with a super annoying vocal fry as well. The employees at the back I've realized tend to be more pleasant. Overall I'm really disappointed at the quality of Lululemon's customer service now, please retrain your employees."
"I have had hit or miss experience with Lululemon employees, but Nachi at this location went above and beyond to fix an improper transaction for me. I was there with my small child, and he could see that, was very attentive, thoughtful, and really made me feel like a valued customer. I’ll be going back to this location because of him."
"I had such a great experience with the customer service here. The zipper on my winter coat broke and I brought it in to see if they could repair it. They don’t repair zippers and didn’t have the same coat in stock anymore to replace, but let me pick any coat in the store to swap. I was in and out with a new coat within 10 minutes."
"Staff experience is disappointing and requires better training to uphold brand expectations. I came here twice and both times walked away feeling resentment. The first time, I had to return 5 items purchased for cash and the manager told me “we prefer not to see so many returns” and made me wait for 15 minutes to check stalls which ultimately resulted in the same stall used. There was no apology or consideration for the time it took to return. The second time, I had to return a sweater item. A staff member didn’t acomoda-te my request to check my Lulu account for the transaction even if i had the receipt for purchase. There was not a single attempt to accommodate or consider what can be done. Walked away thinking Lululemon is no longer a premium quality brand that cares for its customers. Overall, management of this branch is simply out of touch and requires better training."
"Really disappointed in the management here. As a former lululemon employee I know the policy and expectations and they were not met. I went to make a quality promise and the manager went to review and gave me a phone number for the GEC. She said she didn’t feel anything wrong with the item.. which it is clearly not the same material as when you first purchase it. She didn’t make eye contact with me at all. When I explained that I know the policy and it’s very subjective she didn’t respond and walked away. The educator at cash and on the floor was very kind and understanding. Really really disappointed because I love this brand and believe in their mission."
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