AM/PM Cliffside Park Urgent Care

"I made an appointment for 15 minutes in advance. I drove there and was called in within 10 minutes. Fabulous service! Free parking too! Dr was friendly, quick and knowledgeable"

"Typically I have a great experience at this location! I'm never waiting for long periods of time and the staff is very friendly. They always run the proper tests needed based upon my symptoms. I receive my PCR results within 24 hours. I feel heard and cared for, but this visit was different. I felt like the Physician Assistant on duty didn't have the best bedside manners. I don't think you should forcefully tell someone when they will be better. I am very in tune with my health given my medical history. She repeated multiple times, "you should be better by Wednesday" and assured that it was only a 48 hour sickness. Like what? I tried to inform her that I had the same symptoms back in late December and it lasted 3 weeks. I asked for a doctor's note for work, as I am a gig worker and had to call out of all of my event shifts (as I am people facing), her response was okay, but you should be fine to go back to work on Wednesday. She continued to push me to Wednesday. Here it is Wednesday and I still feel terrible, tons of head congestion, nose congestion, thick mucus and a headache. Overall, I do love this Urgent Care, I just think it was the PA regarding this experience and not the facility."

"Had a video call with them because I have covid. Their computer didnt even work properly and we had to change to phone . The PA prescribed a drug the would interact with my chemo pill. Had to change pharmacy due to lack of product. So CVS called them to change my prescription. However, they would not do a pre authorization today(Sunday) And I would have to wait for tomorrow. Not only that, they sent it to the wrong pharmacy. Since I have to wait. I'll just call my Oncologist tomorrow. In my opinion they are lazy and don't want to go the extra mile to help a cancer patient. I'll NEVER go back there again."

"Woke up this morning with a slight fever and was able to make an appointment right away. The wait time was very short and I was seen right away by Doctor Shah and his assistant. Both were very attentive and made sure that all my questions were answered. Great bedside manner!"