Proma USA

"Terrible service, ordered 3 items, they were terrible quality and one of the items had something wrong with it. I tried making a return request and they deactivated my account. I called and they claimed that i called the wrong department and said they would call me back, which i know will not happen."

"you may wait 3-4 weeks or 3-4 days for an order. 0 communication or help. Would call can get nothing but apathy. Emails go unresponded to. products can be ok but customer service is below acceptable standards in any practice."

"Horrible customer service!!! I placed an order 3 weeks ago and it never shipped. I called to complain and they informed me it would ship the next day, I told them I needed the order ASAP and they promised rush delivery. The next day I received the tracking # and they did standard ground with estimated 4-day delivery. I feel lied to at every step of this process and I will never order from them again."

"They always find a to get through their challenges, I am truly a happy client! I am glad how far they have changed and Sandra always helps me out with orders. Don't mind the previous reviews, I truly think they have been great for the 6 months! KEEP IT UP!"