Planned Parenthood - Montclair Center

"Made a appointment and confirmed the appointment over phone weeks before, also confirmed the appointment over text the day before. Came to the place and it was closed. They did not reach out to even advise me or reschedule the appointment for another day. Don't waste your time."

"As an organization designed for smart family planning services there really should be free feminine period products. Free condoms but no free bleeding?"

"BEWARE-this is not the type of establishment that cares about you or your well being. I had an important follow up visit, i had spoken to a director because the Morristown location is having renovations for a month, was told to come in by 12:00, drive an hour away, I waited for 2.5 hours, did my intake, THEN they sent me home and said they couldn’t see me…the director of the clinic called to follow up & see how the appointment went, I told her they sent me away, and she said that should have never happened in my situation. She was shocked herself. Bottom line-the doctor on staff was running very behind, I would have been the last appointment and they sent me home because the staff didn’t want to wait. DONT GO HERE, I had a medical issue where it was urgent I was seen by the doctor."

"Went here for STI testing and even then the wait time was ridiculous. I got there with 10mins to spare for a 10.30am appointment but was attended to almost an hour later. The attending nurse was absolutely amazing. Fantastic bedside manners, explained every process clearly to me and made me totally comfortable. I would rate them a 5, but the wait time really was a turnoff."

"I recently went for the first time for pap smear and regular tests. I didn't wait long in line since it was a weekday and afternoon. I think most of the bad reviews are about waiting time. As soon as I walked in, all the staff were very amicable. All of them treated me extra pleasantly for my ease. The nurses and the doctor were very sensitive, thoughtful, and kind. If you're afraid of bad reviews, I say don't be!"