lululemon

"Great selection and help with choosing out the best fit"

"Get there early to beat the crowds High-quality joggers and shorts. Yoga gear also excellent Not cheap"

"I genuinely enjoy the quality of lulu lemons products however walking into their store gives me anxiety as a person of color. In the Short Hills location 2 caucasian young women with blond hair were extremely passive and nasty when ringing me up. When I walked up to the register they made eye contact with me and quickly looked away, as if they didn't want to attend to me. After standing there for 5 minutes waiting for help and watching them chitchat. I called them over to help me purchase my items. Finally one of dragged herself over to the register. I said 'Hello, how are you?" and she didn't respond. She rung up my clothes, didn't tell me the total nor did she ask me how I wanted to pay. Thankfully I found the card reader myself and inserted my card. She then put the receipt in the bag (the bag was all the way on her side so the least she could have done was passed it to me, because of this I had to bend over the counter to grab my bag myself). She didn't say goodbye, thank you, see you again soon or anything that would make me want to feel welcomed into the store again. The interaction was cold which was extremely confusing because when I walked into the store her expression was different with other caucasian customers. On other occasions the caucasian employees in this store either give you smirks or make you feel like you shouldn't be there if you're a person of color. Very thankful for the few girlies in the store who were not white who helped me in the fitting room. Lululemon, please hire more employees of color. You don't understand how important this is for the community. Your POC customers should not have to endure these micro-aggressions in the store."

"Best hat I ever bought.. the line was only about 40 minutes to pay for it and the young gentleman who helped me did a fantastic job. These are the only pants I wear to work unless I need a full-blown suit."

"Opportunity for improvement- In store pickup is an inefficient and quite frankly, a broken process. I needed to wait on the massively long line for people purchasing in store. When I get to the register, the lady has to walk all the way to the back to get my order. On top of that, she didn't even get it.... I had to step aside and wait several more minutes for someone to bring it out. Why not have the ladies selling gift cards throughout the store do this (for example)? Doesn't really make any sense."