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BTL Harlem Wines & Spirits
311 West 127th Street, Manhattan, New York,
About the BTL Harlem Wines & Spirits
BTL Harlem Wines & Spirits is a premier food and liquor store located in the heart of Harlem, New York. Offering a wide selection of wines, spirits, and gourmet foods, customers can find everything they need for a perfect night in or a special occasion. With a convenient location at 311 West 127th Street, BTL Harlem is a go-to destination for those looking for high-quality products and exceptional service. Whether you're looking for a special bottle of wine or stocking up on spirits for a party, BTL Harlem Wines & Spirits has you covered.
Photos of BTL Harlem Wines & Spirits
311 W 127th St, New York, NY 10027, United States
Opening hours of BTL Harlem Wines & Spirits
Monday:
12:00 - 22:00
Tuesday:
12:00 - 22:00
Wednesday:
12:00 - 22:00
Thursday:
12:00 - 22:00
Friday:
12:00 - 23:00
Saturday:
12:00 - 23:00
Sunday:
12:00 - 21:00
Reviews of BTL Harlem Wines & Spirits
"Have been ordering for this store for years until recently they were so rude while they were the ones to mess up my order. Never heard an apology or even acknowledgement from them. I guess they don’t value regular customers and don’t care about customer relations. Will be ordering front vintage Harlem from now on where people who work there are actually nice."
"Worst customer service ever. I have been a customer for many years and recently ordered a delivery which was messed up and instead of fixing it politely got a phone dropped on me without any explanation. I had to go and pick the order myself to find out that the staff was doing absolutely nothing and not answering the phone. Will not be coming back and none of my friends either. I highly recommend Vintage Harlem a few blocks away where the staff is very friendly and gives you discounts if you are regular customer."
"Had the worst experience with the delivery recently when I had to wait more than an hour and upon my request to explain what happened they sent a delivery guy without the wine to confirm my order. After he lied nothing happened for another 30 mins and when I called again to inquire what is happening they hung up on me. Never coming again and never ordering from them again. No apology and instead they just told me they were very busy. Apparently to send a guy without my wine they were not. And when I came to the store they were just hanging out. Very disappointed."
"Excellent service. The store has a great layout and is very stylishly decorated. The selection features a broad range of prices. I went to get a special Spanish wine as a gift and got a great bottle that made a few people happy!! I highly recommend them. I found them to be quite nice ."
"Mini impromtu wine tasting on a Thursday evening... I love it. The staff is friendly without being pretentious. The selections change enough to encourage one to try different wines year round. They have a nice fridge full of single serve cocktails, too. This is a neighborhood favorite wine shop for sure."
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