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31 Street Broadway Hotel
38 West 31st Street, Manhattan, New York, United States
About the 31 Street Broadway Hotel
The 31 Street Broadway Hotel is a charming lodging establishment located at 38 West 31st Street in the bustling city of New York, United States. Situated in a prime location, this hotel offers comfortable accommodations and convenient access to popular attractions such as Broadway theaters, Times Square, and Madison Square Garden. Guests can enjoy modern amenities, friendly service, and a cozy atmosphere during their stay at the 31 Street Broadway Hotel. Whether visiting for business or pleasure, this hotel provides a welcoming home away from home in the heart of the Big Apple.
Reviews of 31 Street Broadway Hotel
"Worst place to stay at. They only give you one roll of toilet paper, 4 towels, 4 blankets that feel and look like those kitchen rags and this is for 7 days for 6 people. So dirty and dusty, I ended up getting rashes and my kids and husband had really bad allergies. The customer service doesn't help either. So rude, they give you dirty looks everytime you walk in and not even a hello. Eliza was no help at all when we told her that we couldn't shower because there was only boiling hot water or ice cold water. This place doesn't even deserves one star."
"If you want your first day at New York be ruined, book your stay here. I had a reservation 4 days prior to my stay. However, when I got there by 11:20 PM, the concierge could not find any key for me. He called his boss 5 times and Noone picked up, so he said no room for you. Call Expedia for the problem. So, it was 1 AM midnight ( next day) I called Expedia and they got me a room while I was still in their lobby. At 1 AM, concierge came back and said the management told him to give me a random room. It was too late, so I left to new hotel. The next day, I received a text all capped from their management stating I provided a wrong info to Expedia while they had a room for me. Are you kidding me? My checking time was at 3 PM, you wanted to give me a room at 1 AM next day? Did you know I spent $400 for the room and you treated me like a trash? Instead of apologizing, you tell me I lied to Expedia? Please share your thought and experiences with everyone here."
"What a beautiful. HISTORIC building. I think I might Casper last night and I told him he would he in this review. If he didn't spook me coming in to get my key, I would of gave you 5 stars. That spooky stuff isn't very friendly Casper...."
"This place is a dive. It was a hassle to find my reservation and they sent me to wrong room. The second room was a downgrade. They have a non-refund policy if you want to cancel the rest of your stay. I made mistake of giving key back before they told me no refund. When I tried to get key back, they told me I was out of luck. I contacted my credit card company to dispute charges. I called police to declare I was unlawfully evicted because I paid for 5 nights so I am filing a report to sue for my refund. I Do not recommend. Stay at the Y or a hostel."
"If you are looking for an extremely clean, reasonably priced (for New York), centrally located place with basic amenities to lay your head, this is it. The aesthetics were not great on the 8th floor unless you don't mind exposed pipes that you can touch running above you and the industrial grey paint in the common areas. Although I shared a bathroom with others, I did not encounter anyone when using it during my 3 night stay. The receptionist ordered a ride for me to the airport which was appreciated, but ask for the rate when booking."
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