Williams-Sonoma

"Beautiful store with a great variety of products; the staff was welcoming and helpful. My go-to place when I need to buy a gift for my friends or myself. Highly recommended!"

"This place is a candy store for people who enjoy cooking and entertaining. So happy with my Breville products, especially the Smart Waffle Pro."

"What could have been a nice review of a surviving brick & mortar store competing with Big Box Retailer’s & Amazon; I’m sad to say this store had a chance to and blew it. It’s really a shame and one of the first times in recent years I’ve felt deliberately targeted and profiled; which really was upsetting. Especially considering two white women were in the store with no mask and no one speaking to them about that when that’s posted on the door. I’m wearing a mask, ready to actually make a big purchase and perusing what else they might have. Talking with my partner via text & picture mail on anything else we might need, and what would be a good gift; I was approached in a rude manner and tone followed by a discourse on what this employee found okay to do in store. There’s no signage or posting about any sort of photography but there is about masks and wearing them. I watched as the the duo was not harassed yet I’m singled out. Followed by being followed around the store and rushed along for my purchase. Which was all irking seeing this other group clearly treated differently; like night and day. Whether they made a purchase or not I can’t be sure but it didn’t seem like it. But because a black man is in the store , with a backpack and hoodie there’s some issue. Meanwhile I was at first celebrating how nice the store looked and the nice products. It was a shame and feeling the following around the store just felt gross. If I had time to go somewhere else to purchase this gift, I would’ve. Another employee at the counter (and was seemingly a long term employee) offered assistance in the area of the item I needed. Her friendliness and expertise was a bit more refreshing after the two other employees were so distasteful; but it doesn’t salvage the shopping experience. If i wasn’t crunched for time in my life I really would’ve spent these hundreds with anyone else or company; and remained not petty enough to next day air my decision through Amazon. But this Williams-Sonoma is likely not the pride of their stores and I’d avoid them. Shop anywhere else with better customer service. In my fashion of honest reviews I will say the store is very clean, well lit, well stocked, and the cashier did their best without knowing what the other employees did , said, and my ruined experience. If you choose to shop here I hope you have a better experience than I did."

"Strange experience but seemed organized and safe when we had to by essential kitchen items. Staff was friendly and wearing PPE properly."

"I generally look for 3 things in the places I frequent: Service - the staff here are friendly with just the right about of leave-you-alone. Offering - amazing range of high quality products. Atmosphere - so Christmassy! Check out the tower of peppermint bark candy! I hope you found this review helpful."