Duane Reade Pharmacy

"If you want to avoid hours long lines in the evening by making vaccine appointments for the morning - don’t. They will make you to wait 30 minutes or a hour just to not tell you that a pharmacist is not even in and they don’t exactly know at all when you will be seen."

"Extremely slow and rude! They told me to wait a few minutes for my prescription, but so ended up waiting for 40 minutes."

"Wait time for COVID/flu test is outrageous, WITH AN APPOINTMENT. Had to wait an hour on a regular weekday after my appointment time to get a COVID test - which I didn’t manage to get in the end cuz I had to leave for my other schedules. They also refused to give an estimated wait time when I finally lost patience and asked how much longer do I need to wait. If you are not able to take these many appointments then just do not release so many slots."

"I do not recommend this pharmacy as they have zero ability to maintain accountability. They fill scripts that are low in stock out of order. They do not provide updates and worst of all they do not ever call you to notify you when anything has been filled. They do not follow up with doctors if there is an issue. They just leave you hanging. They skipped filling my script for other customers for 6 weeks and then told me that it expired and I needed to go to my doctor again to get a new prescription. BEWARE"

"My husband went this afternoon to buy three basic things: canned tuna, cleaning wipes and mouth pre-rinse. The store was out of all three. This is a very typical experience at this location."