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CVS Pharmacy
18-35 River Road, Fair Lawn, New Jersey, United States
About the CVS Pharmacy
CVS Pharmacy is a trusted health and pharmacy store located at 18-35 River Road in Fair Lawn, New Jersey, United States. With a wide range of pharmaceutical products, over-the-counter medications, health and wellness items, and beauty products, CVS Pharmacy is committed to providing quality care and convenience to its customers. Whether you need to refill a prescription, consult with a pharmacist, or stock up on essentials, CVS Pharmacy is here to serve your needs with professionalism and care.
Photos of CVS Pharmacy
18-35 River Rd, Fair Lawn, NJ 07410, United States
Opening hours of CVS Pharmacy
Monday:
14:00 - 21:00
Tuesday:
14:00 - 21:00
Wednesday:
14:00 - 21:00
Thursday:
14:00 - 21:00
Friday:
14:00 - 21:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 17:00
Reviews of CVS Pharmacy
"Everything was great, nothing to be changed."
"CVS has an issue on their hands with this pharmacy. I went out with my 3 year old daughter last night to pick up medicine for my wife. Cashier says they never got the prescription. No problem I say I call my wife who calls the doctor back. He goes I sent it but I will send it again. Same thing happens again so they bring the pharmacist over. Meanwhile now 25 minutes have passed. As I'm standing there I notice no one is picking up the phone and all you hear in the background is there are 4 callers on the line while waiting. I nicely say to the pharmacist the issue here clearly is he's trying to call in the medication but with no one picking up the phone that's why you don't have it yet. Instead of picking up the phone his reply was sorry cant do it too busy. If I didn't have my daughter with me things would of probably been different but I was in disbelief. It's scary how bad customer service is getting. Anyhow I go no problem I'll have him send it to another pharmacy and his reply was ok good. I started to turn around and then realized I had my daughter with me and just left. Still in disbelief a day later over it. If I could give it no stars I would. After calling the doctor back AGAIN to change pharmacy he starts laughing and goes every time I hear someone request from that pharmacy I cringe as I've never seen a worst pharmacy in my life."
"I've been coming to this pharmacy for years. I'm very picky when it comes to who handles my meds. But they always have my meds and if they dont they will help me find a location that does have it. Always well staffed and they dont mind taking the time to answer your questions. Dwight had even taken the time to find me a coupon for my meds at half price!! The time it takes here is what it is. But I prefer quality over a rushed experience. You will definitely get quality at this location."
"Some of the workers were rude"
"The service at the pharmacy drive-thru was appalling. I came from the Dr. to fill a prescription, with 2 sick toddlers in the car, so I had to use the drive-Thru I sat and waited, and waited.........and waited. NOT for service.....just for some acknowledgement! There was a man working on a computer with his back to me, he never turned around. One woman on a computer who looked right at me several times.......didnt even wave, or hold up a lazy "with you in a minute" finger. Another woman walked past the window without a word. couldnt believe the horrible customer service.... I mean really?? ok, so you're all SUPER busy......you cant even offer up a simple gesture? a little wave? maybe a "hold on"? nope finally some girl came to the window with an expression and attitude like she was doing me a big favor. I preceded to share my disappointment in the service and with being ignored. However, I FIRST stated a disclaimer, to hopefully avoid any contention, "I know you folks are busy but....." Well this girl was so disrespectful, I mean it was bad. Her head was going round and round like it wasn't even attached. the attitude was so classless and unprofessional. She started with "well i came here to help you didnt I" .....and ended with her shutting the glass window on me as I was talking! lol Th fellow who had his back to me came over finally, I said the same disclaimer to him "listen, I know your busy but...." In fairness he attempted to listen to my complaint, but our conversation was completely drowned out by this ignorant girl who was still making excuses and attempting to asseverate how "right" she was! LOL I mean, I was taught "the customer is always right". well she clearly missed that lesson ..........and a few others apparently. Anyway, we exchanged vulgarities, and I drove off. I really hope the cameras were working that day.......... I owned a retail business for 30 years, and someone like that? I wouldve Fired them on the spot."
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