Crystal Beach Motor Inn

"We had an amazing time when we stayed here in June! The manager was very nice and helpful, rooms were clean. I would recommend to anyone!"

"BEWARE IF YOU ARE OVER 6' TALL! We originally booked a "pool view, ocean-view" room with this inn from Sunday, Aug 7 to Thursday, Aug. 11 but checked out today instead. When we arrived Sunday night, we were disappointed at how small the beds were, how cramped and humid the room was and the fact that we couldn't see the ocean from our room at all. We put in a complaint on Monday with a lady at the front desk about the bed size and the conditions of the room. She said that she would let Sue know, and that we would be notified if any bigger rooms opened up so that we could switch to one. We also spoke to Sue more than once, and she said the same thing, that she would let us know when a larger room opened up. After enduring 2 more painful and uncomfortable nights in a non-ventilated, damp and humid room, my family also caught COVID. We came to Sue again to ask if she had any larger rooms so that we could separate, to which she replied "Well if you had come 15 minutes ago I would've had one, but I just booked it to someone." Which was weird, because we had asked for a bigger room more than once since Monday, and we were supposed to be told when one became available. We said that we would check out then, but she told us to wait for her to see if she could find another room somewhere. After waiting a long time, my family decided to start packing up to end our stay for safety precautions. It wasn't until Sue saw us packing our car that she said "Oh, I found another room across the street where you guys can stay." We told her that we were going to check out instead because we had waited for her for so long, and when we asked for a refund for the night because it was no longer safe for us to stay in the room and we needed to find lodging elsewhere, we were refused. When we asked to contact the owner regarding our complaint, Sue wouldn't provide any contact info (hm, I wonder who the owner is...). She also got upset because we were checking out at 6:30, meanwhile the only reason we left so late is because we waited on her. We have a lot of respect for and aim to support small businesses but this didn't work out."

"Stayed several days and loved it. Staff goes above and beyond to make your vacation accommodations stress free and enjoyable. Nice pools that are not over crowded. Rooms are cleaned daily with mop and vacuum, beach is a bear. Everything is wiped and washed, rooms are organized back to perfection. Minutes from boardwalk and the beach is at the end of the Street. Visit and you won't regret."

"We have been coming to the shore for years (every summer), Wildwood or Wildwood Crest more specifically. This is the cleanest and well maintained facility we have ever stayed in during our annual trip to the shore. It's quiet and clean (truly and modern!)The staff is helpful and friendly. If there is vacancy at the Crystal Beach Motor Inn I suggest making your reservations here."