Hard Rock Hotel & Casino Atlantic City

"Disgusting bathrooms everytime you come in this place... sat at a machine waiting on a drink for over 45 minutes not a waitress in sight. I've complained multiple times about the disgusting bathrooms yet every time you come in still absolutely disgusting.. we use to love coming here but it is just going downhill fast. Smells like they mop the floors with urine. And I need to sanitize my shoes from standing in puddles as you try to use bathrooms. I no longer recommend coming all the way from Philadelphia.. we have shifty casinos here much closer..."

"I had to cancel my room reservation because of snow on 1/16/2024. They still charged me $50 as cancellation fee. I understand their cancellation policy but they need to consider weather and treat their loyal customers well. $50 is not a lot but I will stay away from a place that rips off their customers. I am never going to stay or even visit this casino anymore."

"Okay Hard Rock! The Hard Rock was good to us. It was one of the cleaner casinos. From the time we got on the property, the customer service was commendable, even the guys outside maintaining the grounds. They were knowledgeable of the area and helpful with directing us where to catch the shuttle/bus. The dealers and floor staff were also great! Nice variety of slots and table games. The free play was an added bonus."

"Went to a show here at Sound Waves. Pretty nice room to see a show in. There's not really a bad seat in the place. There are plenty of Ushers or whatever you want to call them now. Security was quick and thorough. Cash bar service was quick. While playing out on the floor, you couldn't find a drink waitress when you wanted to."

"My brother and I just got home from a trip to Atlantic City, and we stayed at The Hard Rock Hotel and Casino. We loved it! The rooms were very nice, the property is immaculate, very clean and well maintained. Every person we interacted with was very professional and friendly, glad to help with whatever we needed. We're already planning our next trip back. Loved it!"