Madison Hotel Boardwalk Atlantic City

"I have literally been all over the US and I drove up to this hotel and immediately got a refund. If you do however decide to walk in you’ll be greeted with a parking garage that’s locked, homeless people on the front steps and mounds of trash outside. It was so bad that I got a refund and stayed at ballys next door. Even the travel agent saw the photos and said he would try getting this pulled off their site. Good luck"

"There are bums and drunks in the front of the building hanging out...some glass was missing from the door frame. The entrance doesn't look inviting. Though the lobby looks updated and clean, unfortunately the rooms aren't. They have modern photos on the wall but the curtains and furniture need to be replaced and carpeting need to be deep cleaned or replaced. It looked like an attempted upgrade but definitely cutting some corners. The so called parking lot look sketchy....not affiliated with the hotel but the only convenient spot...there's a man who has a hand held machine that can swipe your card to pay for the parking but he was there sometimes and there is a machine but exact money only it doesn't give change back. Definitely a place with some potential if the owners would invest their money to really spruce it up."

"The hotel was a huge disappointment. Photos online were very misleading and I have no idea how this place had a 4 star rating!! We paid $1,000 for the weekend and had to pay an additional $80 to park for the weekend in a parking lot where people party, huff balloons, urinate, and sleep in vehicles. There was garbage everywhere in the parking lot. The room was undesirable. We had to shower in ankle deep water because the shower didn't drain properly. The sink also didn't drain properly. Washcloths and towels were old and nasty. We spent as little time as possible in the room."

"This hotel is terrible! The AC in our room didn't work, when we were given "fresh" towels they had black hairs all throughout them, the floors were disgusting, there were holes all over the bathroom wall that were stuffed with tiny pieces of toilet paper, and we saw multiple cocktail roaches. Not to mention the hallways recked of Marijuana smoke. Once we saw the cockroaches we packed our bags and left leaving a night earlier then expected, I am awaiting a call back from the manager to discuss getting a refund."

"This was the worst hotel experience I have ever had. The pictures online make it look nice, but let me tell you, it is disgusting inside. The rooms are tiny. Our room didn't have a TV remote. The TV quality was awful. The AC wouldn't work. The door didn't shut right. The room was dirty. There was hair in the shower. It smelled gross. Lucky for us it was raining. We didn't bring anything inside at first because it was going to stop raining shortly after we arrived, so we figured we would wait it out. In the meantime, an emergency alarm went off and scared my toddler. She screamed until we got in the car, and she cried that she didn't want to go back. At that point, my husband went inside to let them know we were leaving and ask for a refund. The desk clerk said we would receive a refund, but that was apparently a lie. I tried calling multiple times and haven't gotten an answer. My daughter is still fretting about the alarm days later. We spent maybe an hour at this place and it was one of the worst hours of my life. Stay FAR away. We went to Showboat and practically kissed the ground when we got there. My daughter called it the "safe hotel" and Madison was the "bad place". From the mouth of babes, there ya have it."