Budget Lodge Buena

"Worse customer service I've ever seen.. definitely not friendly people, I would never give them a penny of my money again. An the place is old an dirty as well."

"Rudest customer service ever. Called to inquire about renting a room only to shower due to bathroom being remodeled in my home. Deisred room for 9am to 1pm. After I explained, male front desk person said No and immediately hung up on me. RUDE RUDE RUDE"

"Horrible customer service. Rude front desk and not willing to help you reserving a room. Not sure how they stay in business. I can't imagine how bad are the rooms."

"I booked a room for my daughter & grandson in September 2022 for them to stay. They are currently still there. I pay a weekly rate , not a nightly rate. She's had trouble getting clean towels&sheets at times."

"The room was so filthy and filled with flies it would have been impossible to sleep there. I needed WiFi in order to work but the extremely nasty front desk clerk pointed to a clearly old sign that said the WiFi wasn't working. When I said I needed WiFi he indicated that sometimes it works and sometimes it doesn't but it's free so I couldn't complain. I could tell the sign was old so apparently the WiFi has been a problem for a long time and they don't intend to fix it. When I asked to cancel the second night the very nasty clerk said, "if you booked online try to get a hold of them to get your money back". Horrible experience, horrible place, incredibly rude clerk. We bring groups of kayakers here several times a year and had suggested this place. We will make sure no one in our group ever stays here."