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Ashley Store
1741 West Edgar Road, Linden, New Jersey, United States
About the Ashley Store
Ashley Store is a premier furniture and home goods store located at 1741 West Edgar Road in Linden, New Jersey, United States. Our store offers a wide selection of high-quality furniture pieces, home decor items, and accessories to help you create the perfect space for your home. With a focus on style, comfort, and affordability, Ashley Store is your one-stop shop for all your furnishing needs. Visit us today and let our friendly staff help you find the perfect pieces to elevate your home decor.
Photos of Ashley Store
1741 W Edgar Rd, Linden, NJ 07036, United States
Opening hours of Ashley Store
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Ashley Store
"My husband and I were in the market for a new couch and felt this was the best bang for our buck, or was it? Our salesman (Enrique) was the only reason we decided to buy from them because he was amazing. He was patient, sweet with my children, and just a pleasure to work with. However, the manager (Massoud) not so much. It seemed to be a bother to him that we had so many questions and concerns about the measurements. The salesman had gone over to Massoud multiple times with questions from us but Massoud only came over to check once about questions and then was arguing with our salesman (Enrique) not too far away. Our salesman apologized to us, however Massoud did not apologize for his behavior. The salesman (Enrique) also found out, once we decided to buy the couch from them, what I did for work and wanted to give my family a discount (I am a paraprofessional in a behaviorally disabled classroom). He was told no by the manager. We can't lower the price that much and refused. It was literally $100 off the couch, I was already paying $2100 for it. They did price match to a certain extent but $4000 for a couch @ Ashley that costs approx. $2000 at another chain, doesn't seem right.) I ended up calling to get an update on the couch a week later and was told 2/2 or 2/3 it should be available at the warehouse and ready to deliver after that and to call in a week. So I call today, and now it is not to be delivered until 2/24. How? How did we just jump 3 weeks? I was very unhappy and told them I would like to cancel my order. I went in to cancel, said hello to Massoud, who barely looked at me, and advised him I was here a few weeks ago but I would like to cancel my order. He grabbed the papers, cancelled it on his end and just says go to her for your refund (pointing to Tameya, the receptionist/customer service rep. who was extremely helpful and nice) and walks away. No what's wrong? How can I help? Why do you want to cancel? Nothing. His customer service skills are non existent. I am not looking for a red carpet but a simple how can I help goes a long way. My advice, if you are looking for anything, don't bother coming here and go elsewhere. It was more of a headache than needed to be. Good people skills are important and if you don't have them, maybe you shouldn't be in sales. Thank you once again to Enrique, you were a pleasure to work with and I wish you luck at your new job, hopefully they treat their employees and customers better than we were treated by Ashley's manager Massoud."
"I came in today to finance a piece and furniture and Habiba ( Obehi) took care of us today. She was nice up to the point where we asked to finance. Her demeanor changed and told us finance was only $1,000 and up when in fact we were told $500 and up. Because she is a sales associate, already trying to get us to spend more money. Then she was going to have us apply for the credit card up to 1,500 without even telling us. We asked for a break down for taxes & delivery and she seemed baffled. She didn’t talk to us throughout the whole process and just called us over when we were ready to pay and left. Overall very unprofessional customer service because you should not get upset when someone wants to finance instead of paying in full because you’re a sales associate. Manager had a great attitude and very helpful. Ladies at the front did not have a great attitude either."
"Had a fantastic buying experience. Igore was extremely attentive and accommodating to help me find exactly what I was looking for. He and the Sales manager were very pleasant and easy to deal with. They also were great at working within my budget and helping me take advantage of awesome sales and discounts."
"From the moment I entered the store a few days ago, I was greeted with professionalism and courtesy. Gary allowed us to browse on our own but found his way over to us to provide information and suggestions in a timely manner. Gary seemed to be a very experienced sales person and was the reason I came back today to make the purchase. Gary and his store manager worked out a great deal for my sofa. I’ll end up going back to grab a few more items. Excellent experience at this Ashley store off Route 1 in Linden, NJ!"
"I can't say enough great things about this place. Ashley stores in Linden, from the moment I walked in and was greeted by Lauren, until the time I walked out! I visited yesterday and left because I wanted to take some more measurements and walked back in today and found what I wanted. Lauren was friendly, approachable and gave me great advice to help create the look I was going for! I'll even add a photo of the chair that I purchased. She went out of her way to find help, Mark came over and together we hooked up the chair so I could see how it worked as a recliner. Mark demonstrated before I tried it out. Then Lauren tried it also! Its easy to shop in a place where everyone truly loves their job. This is why I have shopped Ashley Furniture in the past and will continue to do so. Thank you Lauren for all of your help! And thanks to Mark too for trying out the chair first for us. You have a great team there!"
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