Element New York Wood-Ridge 379 New Jersey 17, Wood-Ridge, NJ 07075

"The place is nice and convenient to be right on route 17. But the parking is a nightmare ! There is a lounge on the roof top. The only spots available were in the front that was reserved for valet only. When I walked in I was told to park at pepboy’s but don’t block there bay doors or Wendy’s but on the other side that isn’t visible. It is a good 5-7 min walk from either location and personally I don’t feel comfortable walking along route 17. I just find that a bit odd. Over all I wouldn’t stay here again. Beautiful place and friendly staff but the parking situation is a nightmare. Mind you it was raining when I arrived."

"Really nice hotel. Quick to get to the city. Price was reasonable. Free parking which is huge. Breakfast is amazing. Jura coffee maker is the nicest I have ever seen at a hotel in all of my travels. Highly recommend."

"We were able to get a great rate for a one night stay. The hotel is conventiently located near the new American Dream mall and an easy to drive to waterfront (city skyline) Weehawken. The hotel was very clean, had wonderful amenities, and a room containing a kitchenette. I can't say enough about the complimentary (totally free) breakfast. Chef-made crepes and egg bites, baskets of fresh bagels and pasties and a high end cappuccino/espresso machine! The breakfast alone is a worth a stay. They even had gluten free/Dairy free options!! 10/10 stay!! I’ve seen prior complaints about parking but you have the option to park in attached lots (owned by the hotel). No issues whatsoever. I’ve also seen complaints about noise due to their upper level club. We were on floor 4 and had the most peaceful sleep."

"I was blown away by this hotel. The front staff, the housekeepers, the breakfast crew were all amazing. We came to support our son's Columbia University football game. After the game, we came b ack to the hot and had pizza with our family in the lobby. The staff was accommodating and helpful. Totally awesome and this our place of preference anytime we come to New York."

"The hotel and its amenities are fine however the service and billing processes are the worst. I travelled for business and stayed 6 nights in September. My booking was prepaid in full. On October 9th, I expected my full incidentals refund of $300. The hotel refunded the full amount and then immediately applied a charge of $172.16. No one could immediately say why and trying to get to management was painful. Finally they shared a bill showing a deposit of $955. They are thieves!!!! I have a receipt showing the full amount plus taxes and fees were paid. I want my money back!!!! My room was fully paid for and I have no additional charges for anything. All they are doing is giving the round around. Do not stay here. Take your money and card elsewhere."