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Industry West
14 Crosby Street, Manhattan, New York, United States
About the Industry West
Industry West is a premier furniture and home goods store located at 14 Crosby Street in the heart of New York City. With a carefully curated selection of modern and contemporary designs, Industry West offers a unique shopping experience for those seeking high-quality, stylish furnishings for their home. From sleek sofas and elegant dining tables to chic lighting and decor accessories, Industry West has everything you need to elevate your space. Visit us today and discover the perfect pieces to transform your home into a stylish sanctuary.
Photos of Industry West
14 Crosby St, New York, NY 10013, United States
Opening hours of Industry West
Monday:
Day off
Tuesday:
11:00 - 17:00
Wednesday:
11:00 - 17:00
Thursday:
11:00 - 17:00
Friday:
11:00 - 17:00
Saturday:
11:00 - 17:00
Sunday:
Day off
Reviews of Industry West
"Purchasing from Industry West was a nightmare. Bought a large dining room table. Industry West charges to deliver to the curb, charges to deliver inside front door, charges for assembly. Delivery and assembly charges amounted to $1595, not including the price of the table. Decided to hire my own assemblers. Industry West told us that we would be notified in advance of the shipping date and that we would be able to track the shipment once it left the manufacturer. We were notified less than 24 hours before shipment arrived, by the shipper, not by Industry West. Shipment weighed 345 pounds. Since we needed to schedule movers to move shipment from the street into our house, this was not a good situation. Temperatures were below zero in Illinois and we were in the middle of a snow storm. What were we to do with this size shipment delivered to the curb...in the middle of a snow storm? Called Industry West. They told me"it is out of our hands". With Industry West, after you pay the money, there is zero communication. Will NEVER buy from Industry West again."
"Absolutely garbage experience. I received a table missing the correct parts needed for assembly but also an extra table top. After a lot of back and forth (unnecessary) they sent me an additional base (didn’t need it) and again incorrect parts which made it clear they didn’t check to see if the parts were packed correctly. Now I have 2 unusable dining room tables and no one is answering the customer service line."
"I recently purchased the cane high back bench in natural, and I couldn’t be happier. It’s always a gamble when you buy furniture online, but I have to say I was very impressed. It arrived, completely assembled, and easy to remove from its packaging. It’s clearly a quality piece. I love the styling, (the seat resembles a skateboard). Looks amazing in my foyer. Excellent customer service. Very responsive."
"I am thrilled to review this company. I own 5 Bar/Restaurants in Milwaukee and know how durable furniture needs to be. I had minor issues that could have become major if it wasn’t for the amazing customer service associated with Jonathan Davis, Sasha and Industry West team. I never felt alone and left out because they responded to my needs in a timely manner and kept me up to date on manufacturers that provide parts. This can be cumbersome and I know it first hand. They’ve all been top notch! A verified customer!"
"The university I work for was fortunate enough to be hosted by the kind folks at Industry West this past November as we participated in NYCJW for the first time. (New York City Jewelry Week) It was here we displayed the jewelry pieces of students and alums alike. For the entirety of the week Ivan and France graciously hosted us while still dealing in their normal showroom business. They were courteous and knowledgable to guests, even when they came to look as jewelry as opposed to furniture. I even made a few purchases during my stay and was thrilled with the both the quality and shipping of my purchases. Overall Ivan and France made me feel welcomed and at ease during my business trip to New York."
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