Interior Define
68 Greene Street, Manhattan, New York,
About the Business
Interior Define is a premier furniture and home goods store located at 68 Greene Street in the heart of New York City. We specialize in high-quality, customizable furniture pieces that allow you to create a space that truly reflects your personal style and taste. From sofas and chairs to tables and accessories, our store offers a wide range of options to help you design the perfect home. Visit us today and let our knowledgeable staff help you bring your interior design dreams to life.
Photos
Contacts
68 Greene St, New York, NY 10012, United States
Opening hours
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 18:00
Reviews
"We've had our Interior Define couch for a month, and I'm very happy with it. We got the Gaby sectional with alternative down filling. The color is beautiful, the size is great, and it's very comfortable. We visited the Soho showroom, which I definitely recommend. While the Gaby was not there, we were able to sit on the different cushions and see different fabrics on actual chairs and couches. I was happy that Interior Define offered down alternative as I try to avoid purchasing animal products. I wanted to leave this review because I was a little nervous given the company's history, but everything worked out great. Shipping was on time and I received email updates throughout the production process."
"I purchased a couch four years ago with high hopes of a comfortable and durable addition to my living room. Unfortunately, after just six months of use, it became evident that the quality of the couch was nowhere near my expectations. This experience has left me deeply disappointed, and my attempts to address the issues with the manufacturer's customer service were equally frustrating. From the very beginning, I noticed a decline in the couch's quality. One of the most visible issues was the deterioration of the armrests. The foam inside the armrests started sliding down, causing them to lose their shape and support. It was not only unsightly but also uncomfortable to use. What should have been a cozy and inviting couch quickly turned into a source of discomfort and embarrassment. Hoping to resolve this issue, I reached out to the customer service department multiple times. Unfortunately, my interactions with them only added to my disappointment. I found their responsiveness to be severely lacking, and it seemed that no one was willing to take responsibility for the poor quality of their product. They provided no assistance or guidance on how to rectify the issue, leaving me feeling helpless and frustrated. It is truly disheartening to invest in a piece of furniture with the expectation of it lasting for years, only to have it fall apart within months. Moreover, when a company fails to stand behind its product and offer support when issues arise, it erodes the trust and confidence of the customer. In conclusion, my experience with this couch purchase has been overwhelmingly negative. The poor quality of the product, combined with the unresponsive customer service, has left me with a sense of regret for choosing Interior Define. I would caution anyone considering purchasing furniture from this company to think twice and explore alternatives that offer better quality and customer support. Even Ikea (my couch from them lasted 15 years! keeping the same shape) UPDATE: The NEW managemt replied here asking me to get in touch with them. I did and the output was the same as old managment, that they cant do anything. Stay away from this brand!"
"I was hesitant for a long time about purchasing because of the older reviews prior to the new owners taking over. I tried to contact the company and although it wasn’t easy I was finally able to connect with a designer by making an appointment for a free consult. We spoke voice to voice and she explained all about what happened in the past and all about the new direction and ownership of the company. She told me how she decided to stay with the new regime because of how optimistic and clear the new vision was. So, instead of taking a chance and purchasing 5k worth of sofa and loveseat combo, I purchased a custom chair for 1k instead and purchased my sofas elsewhere. Well let me tell you I could not be more pleased with my custom chair purchase that I designed !!! The communication was impeccable from the building of the chair, to the packaging, and the shipping, and all the way to my wonderful delivery ! Every step of the way I was contacted via email with an exact update of where they were in the process. It took 6 weeks to get my chair as stated and I now wish I would have gotten my sofa and love seat from Interior Define as well. I have no doubt that you will be thrilled if you purchase from them l!"
"Fantastic experience from Alyssa and her colleagues. I ordered the Saylor sofa with Blanc vintage velvet fabric several weeks ago and it just arrived ahead of schedule! Alyssa was very attentive and her colleagues were very patient while I took my time picking out the fabric. Couldn’t be more happy with my purchase!"
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