Arhaus

"I purchased the Leighton table from Arhaus in Hackensack. The customer service was poor to begin with but I had the table for one year and despite following care instructions, the table has chipped and the finishing looks awful. Do not buy any wood product from Arhaus. The product is garbage especially for the price point. I think it says a lot there are no reviews on their website. I will never buy another item from Arhaus again."

"A must go, when looking for furniture.. we've always found great items. They offer a free designer service - lady sits on the second floor - will visit your home by appointment and will work with you to plan your decor and get you set up.. not inexpensive, but you get what you pay for!"

"Don’t shop at any arhaus. They will dupe you into getting their promotional credit card which is a scam. The customs service is useless. When we got the actually furniture after months of delay in delivery it was damaged. All around experience was one of the worst I’ve had with a company."

"To keep it short, Arhaus is an embarrassment. The products are very nice, but once you make a purchase, you won’t actually see your order for many months after the original estimated delivery date and many, many frustrating calls with clueless customer service later. Arhaus doesn’t actually know how long any of their products will take to ship. They don’t know where on earth they are located. They will not provide you with shipping updates unless you call their service line. I have absolutely zero confidence in this company. In the mean time, I’ve had my entire house furnished by competing furniture companies. The only glaring empty areas are due to Arhaus, and no one (not even Arhaus) knows when these items will accurately arrive. This is a borderline scam at this point. What am I paying for?"

"I bought two night of the Bodhi nightstands from Arhaus (total cost to me: $2400) and I am absolutely APPALLED at how they have aged over the course of 1.5 years. My husband and I are responsible, grown adults who have had high end (and cheaper) furniture before and this has never ever happened. Arhaus must know this wood varnish is cheap because they sell a marker in the same color for you to scribble over the paint when this inevitably happens. I cannot believe how much I paid for this nonsense. Should have gone with the RH one. Oddly, Arhaus doesn’t even let you review their products on the website itself so I’m forced to review it on this store website (no offense to the Hackensack store)."