US Customs and Border Protection
Newark, New Jersey, United States
About the US Customs and Border Protection
The US Customs and Border Protection agency in Newark, New Jersey is responsible for safeguarding America's borders and facilitating lawful international travel and trade. This institution plays a crucial role in protecting the country from threats posed by people and goods entering the United States. With a focus on security and efficiency, the agency works tirelessly to enforce immigration laws, prevent illegal activities, and ensure the safety of the American people. Visitors and residents alike can expect thorough inspections and screenings at this location to ensure compliance with customs regulations and to maintain the integrity of our nation's borders.
Photos of US Customs and Border Protection
Newark Liberty International Airport, Terminal B, Newark, NJ 07114, United States
Reviews of US Customs and Border Protection
"Went to Newark for Global Entry-started off great, quick process. I only waited thirty mins so the officers could finish their lunch. However, once I was called into their tiny room, everything changed. I was directed to Officer Lopez who started asked me my name and if I was convicted of a crime. After that she took my finger prints. Very quick but then she provided additional instructions which were unclear because of her accent. I politely asked her to repeat , she did and then I asked if I receive anything in the mail - she gave me an attitude as if I asked her to mop the floors. Her accent was so thick it was unbearable. Please get officers who can speak clearly and provide the correct instructions. You ask us not to call- but how do we not when your officers don’t speak English. Terrible experience."
"I wasn’t expecting much looking at the existing reviews but my experience was great. Me and my wife, both of us got shorter duration I94 than petition expiry. I called the office to check if it can be corrected and officer Nelson was kind enough to do that just based on passport details. I didn’t expect a phone call would be sufficient. I was dreading to go there just to get a simple update done."
"The officers are good but the airport employee managing the line was clearly on a power trip. He stood far away from the line and mumbled and then shouted at people for going forward. There were also only 2 desks open, after getting through to baggage reclaim there were 6 officers standing around doing nothing when they could have been at the desks to process the travellers."
"This Star is Officer Lopez. Thank you for putting me in holding for 3 plus hours. I know you was doing your job but I felt harassed with all the reverse phycology and questioning my honesty. My friend didn't go through questioning the same way I did. I think that was a little bias. There should be some sort of consequences after that whole experience. So what I'm going to do is let this review hold this one star for you bro. I going to be well aware next time when randomly check. Especially an officer like you."
"Gives DMV a run for their money. Rudest people I’ve ever encountered. I received an email from them saying they take walk ins, then when I get here after a flight I see all the unofficial paper signs. I walk in (which signs said not to” and a very disgruntled agent told me “I don’t care what you read we don’t take walk ins”. What email do send send confirmations from - “that’s for you to find out” they responded and shut door behind them."
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