DoubleTree by Hilton Newark Penn Station

"I thoroughly enjoyed my stay at this hotel! The staff was super nice and professional, the rooms were clean, the food at the restaurant was great and I appreciated the shuttle to and from the airport. I also loved the fact that the hotel is connected to Penn Station and I could be in manhattan in 20 minutes"

"The bed was very comfortable, that’s definitely a plus. You can’t beat the proximity to Manhattan- just two stops and 19 minutes away. The bathroom was quite small and difficult to navigate in. The sink was very high. It was awkward. The hot water didn’t stay hot for very long I have lusted over a Doubletree Hotel for the warm chocolate chip cookie. While I did receive a cookie, it wasn’t warm. I think it had been made hours before and it felt like staff was going through the motions. The cookie was over rated."

"We chose this hotel because of its proximity to Prudential Center since Newark isn’t known for being very safe. The location is great because you can walk along an indoor strip that leads almost all the way to Prudential Center and is also connected to the train station. Staff was nice and gave us a goodie bag upon arrival. All our requests were met within a reasonable time. The hotel room itself is a little bit more on the modern side. I liked how much space there was. My complaints are that the room could’ve been washed more. There were some suspicious stains on the curtains and floor. Also their vending area is a little scammy. The prices aren’t marked for any of the goods and we were told the money would just be charged to the hotel room when we got 2 candy bars from there. The price ended up being $15 which is extremely high and we didn’t think they’d overcharge by that much."

"Location is good with Penn Station next to it, rooms are OK but service in general is not good at all. Staff at front desk feels like they are in hell and don't want to be there. If you call to request anything, it takes hours to do it. Additionally the room was not cleaned for 3 days after the do not disturb sign was removed and only after I called 3 times to have it cleaned."

"We arrived Sunday night at 930, no rooms were available. I got my room at 11 pm but some people who I was with got their room at 11h30 pm. I understand that with flight cancellations, people stayed longer but the hotel management should have called my company to let them know of the issue with room availability so we could get rooms somewhere else. Some people got in maybe 45 minutes after us and walked straight to their rooms after checking in. That's not a way to treat your clients. Very poor management. Housekeeping was still working at midnight to get those rooms ready. Carpets could get a deep clean everywhere, rooms and hallways. Not the cleanest hotel. Location is convenient, right in front of Newark Penn Station. You're arriving at New York Penn Station in about 20 minutes with NJTransit trains."