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Radiology Medical Arts
500 East 14th Street, Manhattan, New York, United States
About the Radiology Medical Arts
Radiology Medical Arts is a cutting-edge medical institution located at 500 East 14th Street in New York, New York. Specializing in radiology, this facility offers top-notch diagnostic imaging services to help diagnose and treat a wide range of medical conditions. The team of skilled doctors and health professionals at Radiology Medical Arts are dedicated to providing high-quality care to their patients. In addition to radiology services, the institution also offers physiotherapy to help patients recover and improve their physical well-being. Visit Radiology Medical Arts for comprehensive and personalized medical care in a state-of-the-art facility.
Photos of Radiology Medical Arts
500 E 14th St, New York, NY 10009, United States
Opening hours of Radiology Medical Arts
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
09:00 - 16:00
Reviews of Radiology Medical Arts
"Never reviewed places but I feel the need to do so now. I only came to see the neurologist because I can get in sooner. People waiting in the hall in a straight line waiting for the doctor is a bad look. Unnecessary tests are done, staff walking in the room and now I THE PATIENT have to accommodate to my doctor's schedule after I book in advance as if I don't have to work. You call me the night before my appointment to reschedule as if I didn't make room for this appointment to basically tell me to call out again. If this was a patient doing this the clinic would be hounding them for a fee. Unprofessional and unorganized. Just save yourself a headache and stay away from here and the clinic close by."
"Waited for the apt 1,5 hour to see a physician assistant instead of an actual neurologist, who requested a bunch of procedures. But when I was late for my next appt, they didn’t take me and rescheduled(after already rescheduling two of my MRIs because the MRI machine didn’t work).You need to call them and request your results after two weeks even tho your results were already ready, and they promised to upload it on their portal after 3-5 days. The office staff don’t inform you about your abnormal results and the procedures doctors requested to be done. It took me more than two months to get everything done, because it’s impossible to book an appointment and yet I haven’t seen a neurologist and got a proper treatment. I was also canceled in the evening day before the CT scan just to find out they didn’t get the authorization from my insurance? Why so late? People work and take days off to see a doctor. If you need to see a doctor immediately and get treated like me find something else and don’t waste your time. The whole system runs very poorly. 3/10. Went to the office to see a neurologist in 2023, will see them apparently in 2024 lol"
"Terrible. The facility has very nice people working there. However, it is very badly run. There seems to be no administrative authority or patient advocate to help a consumer when you run into a difficult situation. Even some of the doctors have expressed frustration with the lack of administrative responsibility. First of all I was hit by a car upon leaving the office on June 23rd. I was injured on the hip that I went to Medical Arts to get relief for my pain management. Even though I called and left quite a few messages, I was unable to get an earlier appointment to have an injection administered to help with my pain. I tried to no avail to join the patient portal which was difficult and sometimes unavailable. I was prescribed Lyrica 100mg, 2x’s daily for pain. However, the doctor who prescribed the medication after expressing dissatisfaction with the practice is no longer there. I sent in a request for med refill and had the receptionist send one as well. I never heard from the doctor nor was anyone covering for Dr. Singh. I attended a visit during which time I requested a refill that never came. I was in a great deal of pain. l was accused of drug seeking. Deplorable!"
"I had a great experience, the receptionist was knowledgeable and very kind to me. The nurses were very knowledgeable which surprised me about how much the knew and how much responsibility they have and are able to execute without taking away from their courtesy and compassion. The doctor was nice and took the time to explain things I wanted to know. I had a great experience all around."
"I'm updating my review from when I first went there a few years ago. At this point I'm completely fed up with this practice and will never be returning after my scheduled appointments. As of today I still don't have Ultrasound results from my last appointment on 7/17. I was also given 2 referrals for an MRI and decided to use Lenox Hill as I could get an appointment sooner so I could know what's going on with me. The practices' next MRI availability was 8.28 - and they would charge an $100 cancellation/no show fee. I figured I could get seen before and not have to worry with them constantly looking to pinch your pockets for $$. I asked the receptionist if I could go to Lenox Hill and she said yes as long as they had pre-authorization forms to bill my insurance. She gave me a sticky note with information to get from Lenox Hill Radiology and to call them back with the info. I thought it was ridiculous that I'm doing their job for them but I obliged anyway, called them and got the info. I called 14th Street back - which in the past 6+ months they no longer answer the phone. So I left a voicemail with the info and also went back in person a week later for a follow up appointment. My follow up appointment was for an annual check up (which also was a nightmare). At checkout I reminded the receptionist to please send my authorization forms to Lenox Hill and gave her the information they needed. She uploaded it into my account and said they'd send it. Since July 17th Lenox Hill Radiology STILL HASN'T RECEIVED THE AUTHORIZATION FORMS. I've messaged my doctor through the portal for assistance, I've left a voicemail and am out of options. I called again yesterday and of course couldn't get an answer and was connected to a voicemail that was full. I called AGAIN! and someone finally answered. She asked for my info and said she's messaging her supervisor to send it over and would call me back when it's done. It's been over 24 hours since that call. I've called Lenox Hill hopeless and hoping there is some sort of work around and they told me this is something that should take 2 minutes tops to do. Soon my referrals for the MRI will expire and I'll have to go through the entire process all over. I personally feel like they're not sending it so that I have to use their MRI services directly so they can bill you. Another issue I have with them now is their cancellation no show/fees which they've made to make as much money off of folks. They now charge $50 dollars but the catch is nobody answers the phone, but they're incredibly quick to call you to let you know you owe. So even if you within the window or way before they don't pickup and will flag you in the system and you'll receive a bill. Then when you go to receive medical care they won't allow you until you pay it. Not sure when no show/cancellation fees precedents a doctors appointment and the ability to be seen but here it does. They also now make you do a multitude of unnecessary exams so that they can bill your insurance. An allergy test, EKG, etc all to give you a bunch of follow ups and to keep coming back. Folks are funneled in and out of there like cattle. It's really unfortunate how quickly this place has gone downhill, and aside from 2-3 good doctors the rest of the place is awful. If you want to be scammed out on money, not receive proper and adequate medical care and take on an extra job to do their jobs than this is the place for you. Id rather go to the DMV than come here anymore."
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