Roche Bobois

"We had such a lovely experience shopping at the outlet and retail stores. Georgia was devine and helped me with every step in the process. This is a luxury item for us, and we were treated with respect and attention. She went out of her way to make us feel looked after."

"I do NOT love the Paramus location. Been a customer of Roche Bobois for several years and this Paramus location is in need of Customer Service OVERHAUL. My daughter, 18, told me how she watched the woman look at us from head to toe. Must not have looked $$$ enough to warrant her rising from the chair. Thankfully, my daughter also said " I hope she has more happiness in her life, because obviously she is very down and sullen, and it must be how she lives every day". Perception. There was also a new hire on the floor,, and sadly,, had no knowledge of even the basics. And the " angry" manager didn't want to help her either. Thing is, I'm already a client. I was there to make a purchase. Instead, we drove 60 minutes, excited to see the new MahJong " platforms " ( new as in...Summer 2021, still not on the floor) for nothing, and - as it was also a floor sample sale period, was unable to ascertain which floor models had already been sold. I will make sure to steer the other friends that admire my living room, to a NYC or LI store. Shameful! ** Photo of the chaise noone wanted to sell us!"

"Since I bought my house in 2018 I have worked with the Roche bobois showroom in Paramus The sales and management team are super professional and knowledgeable, just what you would expect from a high end furniture company. Rashell, the manager is on top of everything, quick to always get things done. Cecilia helped me with every step of the process of the design and selection of the right pieces for my spaces. She also followed up with me in every aspect, from tracking my orders to scheduling my deliveries and after it all got delivered and set up. The waiting for the furniture is a little long (20 weeks) but this is normal when you buy high end furniture. I am happy I waited. I highly recommend roche bobois, their quality and craftsmanship is reflected in every piece I bought. Alla Khaitov"