Coventry Square Apartments

"Update: just skip this page altogether it’s not worth it. There’s a two month break up fee regardless of when you try to leave. If you have a month left on your lease it’s cheaper to pay that rent because they still charge you two months. Just don’t even bother visiting it’s not worth the gas to get here. This management is predatory 100%. I have lived in this apartment complex for several years and every year I battle whether or not to renew my lease. At this point the management practices feel predatory. The parking fees do nothing because parking is not enforced. People routinely park in spots that are not theirs and block garages for as long as they want. The utilities are split so you pay for your neighbors utilities even though each unit is under the tenants name. The final straw for me was not the crazy rent increases each year, or the fact that my packages are now being stolen. The management has now enrolled everyone in a program that mandates you buy tv and internet from optimum for $100/mo. The internet is worse and costs us more and this is not optional. The bottom line is this management is downright predatory and they will take advantage of you until you leave and then they replace you with a new sucker who’ll suffer through it for a few years. Save yourself some time and money by skipping this place altogether. I pray there’s something better in Westwood."

"The property advertises 24/7 security but there are no cameras anywhere on the property. With a property this large it is surprising that they won't invest more in their tenants safety. The front door locks are broken so it takes time to open our front door. I guess this is their form of 24/7 security. Packages are getting stolen each day and their pet policy is not enforced. We have had three close encounters with large dogs trying to run after us. Dog poop also litters the property with a poop baggie on our front door for several weeks. The rent continues to increase yet the apartments are poorly maintained and cheaply renovated. Cheap paint, badly covered up wall holes, cracks running up along the wall, corroded pipes, warped doors, badly installed door knobs, ripped window screens (that can't be replaced due to how old the windows are), and super outdated appliances. We spent a few hours in our car during the summer because their ac was not working and when we filed a maintenance request, maintenance scheduled an appointment and was a no show. The structure of the building itself is awful, you can hear and feel everything your neighbor does. If the front door isn't closed gently by a tenant you will feel your entire apartment shake when it slams (imagine experiencing this late at night constantly). Parking is also not enforced. We have come home many times to find our spot taken and management continues to do nothing about it. Tenants are also forced to pay $100 for cable, we never even hooked ours up. We had hoped to make this place our home for a few years but the lack of respect from the management and the way this property is run has us leaving after just a year. Charging luxury apartment prices when in truth their apartments are worth half that."

"I'm so sad to share this review. What started out as an amazing experience (thanks in a BIG way to our leasing agent, Elizabeth, who is a rock star) is turning in to a nightmare and my boyfriend and I have only been here for a little over two months. In the beginning, we had some maintenance requests submitted that were addressed right away by a very professional team who took time to explain next steps. But now, we have some more serious requests (that likely have to be done by an outside contractor) and suddenly there is no action. Frequent follow up written requests and calls to the property manager were made and still we have no reply. The air conditioning unit in our main bedroom leaks water into the apartment every time there is a heavy rain. There is a growing crack on the wall that is extending around to the kitchen cabinets. While the initial problem with our shower was solved, no one came back to seal/grout the tile back up. We kept being told that someone would come out and reach out to us and so far, nothing has been done. We had been told someone would come to complete the job on a Friday, we made sure someone was home to let them in and give them space to work. No one showed up and the shower tile around where you turn the shower on remains unsealed and ungrouted. I shouldn't have to be worried every time it rains that water will come in, damage the floor and the wall, and create mold not only for myself, but also for my downstairs neighbor. I shouldn't have to be worried when I use the shower or see the wall as the crack continues to grow and expand. We worked so hard to be able to move into a place where we can call home for the next stage of our life. Our neighbors are wonderful, we've had no issues with the in-house maintenance team, our leasing agent Elizabeth has been wonderful. But now that we have these issues, I feel like we're not being taken seriously. It has been at least a month (with the bathroom issue going on two months) and while we are continuously thanked for our patience, it's becoming too much. We're tired of having to deal with these issues. Please think twice before calling Coventry Square home. If you would have asked us two months ago, we would have given it five stars and two thumbs up each. Now, with the lack of attention to these major requests and lack of follow up, it gets this one star review. Why bother calling this place home if there is no help or urgency when things are breaking or when water is coming into your bedroom at 1 a.m.? Even with an emergency request about the leaking the second time it happened, absolutely nothing has been done. At this point, it's unacceptable. It's very discouraging in an otherwise happy place to live. I can't in good faith rate this more than one star while going through this nightmare."

"This place is an answered prayer for us, as newbee, location is for us is the best! as it is accessible to almost all we need like shops, church, bank and clinics and even parks! We are grateful to Ms. Elizabeth Acosta who is very warm, kind and helpful from the start. Our queries, maintenance are handled well. We got quick approval too. Environment is impressive for a relaxing view. We recommend this apartement! to our friends and family."