The Westfield Inn, BW Signature Collection 435 North Avenue West, Westfield, NJ 07090

"While the room is initially, beautiful to look at, it was nothing to be proud of, as a company. I pre- registered and indicated what time I would arrive. When I arrived, I was told I could not check in until hours later, even though I flew in from out of state. They were not willing to make any accommodations. The door of the room looked like someone ripped a 2 inch opening at the bottom. There was no chair in the room. There was no water in the room, except from the bathroom. The window was right outside of the garbage collection area, and a stone's throw from train tracks. I was denied when I asked for a room change. I felt like I was given the "bottom of the barrel" room, and did not feel comfortable in the space at all."

"Room was clean and spacious, but a full 1/3 of the window was not covered by the blackout curtain and the bank next door runs extremely bright lights all night"

"Room was clean and spacious, but a full 1/3 of the window was not covered by the blackout curtain and the bank next door runs extremely bright lights all night. It was beyond disruptive, owners should absolutely rethink the curtains. All of the movement in the surrounding rooms can be heard, our king suite was on the 2nd floor and I heard folks walking above me all night (they, too, couldn't sleep)."

"The hotel is beautiful inside. Spacious rooms. Very clean. Soft bathrobes provided. Delicious breakfast with Belgian waffles and tons of options. The staff was extremely welcoming and friendly."

"The Westfield Inn was easy to find, ample parking and the rooms were beautifully decorated. If you need any assistance from the front desk it may be difficult, as every time we stopped by the front desk (or passed it while coming to and leaving the hotel) there was never anyone there after about 5 pm. The morning time there was a team member, but we never saw the evening reception again after we checked in. The rooms, although very nice decor-wise, had issues. The outlet in our bathroom didn't work at all, even after multiple reset attempts, which made hair drying a chore after trying to find another outlet. The outlets on the clock only worked if we held the drying plug firmly in the outlet hole. We found a lot of hairs on our bathroom floor and sink top, suggesting the room wasn't thoroughly cleaned between stays. We couldn't locate a person at the front desk for alert him of the issue with the bathroom outlet. Overall, our stay wasn't terrible but we wouldn't book here again. Very walkable area though, which was nice!"