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west elm
343 Springfield Avenue, Summit, New Jersey, United States
About the west elm
West Elm is a renowned furniture and home goods store located at 343 Springfield Avenue in Summit, New Jersey. Offering a wide selection of modern and stylish furniture, decor, and accessories, West Elm is the go-to destination for anyone looking to elevate their living space. With a focus on quality craftsmanship and contemporary design, customers can find everything they need to create a beautiful and functional home at this store. Whether you're looking for a statement piece for your living room or simply want to add some new decor to freshen up your space, West Elm has something for everyone. Visit their store in Summit today to discover the perfect pieces to complete your home.
Photos of west elm
343 Springfield Ave, Summit, NJ 07901, United States
Opening hours of west elm
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 17:00
Reviews of west elm
"Scheduled online appointment for “free designer service in home”. No show No call. We called at the time of the expected arrival and they had no idea, despite booking confirmation and email. Products are nice looking but service is poor. Will conduct business elsewhere!"
"Least helpful customer service experience I have ever received. After my order was improperly filled (due to accidental inventory reads I assume) I was directed to receive my order from this location. Once actually getting in touch with someone I was left on hold and forgotten about, and then when asked if they were going to cancel my previous order, so that this new one can be fulfilled. They told me that I would need to call someone else as this is not their job… I find this very weird considering that they work in customer service. Pretty bad experience from start to end, and I’m a pretty understanding person."
"Please save your money! I’ve purchased over 20K in furniture here and after two years it’s all garbage. It looks pretty at first but turns to garbage not long after you purchase. Also, I had an issue with one of my deliveries, the delivery guys scratched my new hard wood floors and west elm did nothing to rectify the issue. I will never purchase anything from west elm again. Absolutely horrible."
"A disappointment. First time I ordered counter stools was such a hassle. Second time I needed two more, called them spoke to TWO employees one being the manager and confirmed there were two available and waiting for me. Only to drive there (an hour away) and be told they checked inventory wrong. Hard to ever find help in there with a reasonable time frame. Will be going to another location from now."
"Ordered my dining set in this store and waited for two months. They made a mistake of just ordering the cushion for the bench but no bench. And when I called, they’re charging me delivery fee when originally I paid for $250 for all the things I ordered. Anyway , I didn’t want the bench anymore coz i just lost interest and decided to buy something similar. Here’s the dining set. The table that was delivered had a few scratches but whatever . Definitely I would have expected it to be flawless since table by itself is nearly 3k:-("
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