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Hand and Stone Massage and Facial Spa
1701 U.S. 22, Watchung, New Jersey, United States
About the Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located in Watchung, New Jersey. Our skilled therapists offer a range of relaxing massages and rejuvenating facials to help you unwind and pamper yourself. Whether you are looking to relieve stress and tension or simply treat yourself to a day of self-care, our expert staff is here to provide you with a top-notch experience. Come visit us at 1701 U.S. 22 for a blissful retreat from the hustle and bustle of everyday life.
Photos of Hand and Stone Massage and Facial Spa
1701 US-22 Suite 19A, Watchung, NJ 07069, United States
Opening hours of Hand and Stone Massage and Facial Spa
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 19:00
Sunday:
10:00 - 19:00
Reviews of Hand and Stone Massage and Facial Spa
"Massage therapist didn’t knock before entering room! meaning i could have been naked yet she didn’t even check. her hands were ice cold and there was NO HEAT in the entire place at all. you cannot cancel your membership under any circumstances and they will cancel on you any time yet if you are late they’ll make you pay $30"
"Save yourself a HUGE headache and do not go to this place. I came here for a massage 2x, and I then called to cancel my membership because I had been laid off from work. I called, and they assured me that I didnt need to do anything else and that they were no longer going to charge me. They continued charging me and now I am disputing these charges on my credit card. They have refused to refund me. I continued calling them several times to cancel and they never sent me the forms to sign and cancel by email. So, I went personally to sign the forms, but they told me that it has to be done by email. I feel like I am going around in circles with them. They need to better train their staff. I trusted them when I was told I was no longer going to be charged. Do yourself a favor, and go elsewhere."
"It’s too bad the technicians and therapists are all wonderful because the location and the organization are in plain terms shady. Don’t get a membership, you’re gonna be vulnerable to their price increases and their constant attempts to suck more money out of you. Every time you freeze your account to catch up on packages, they still continue to charge you a fee. And when you cancel, they charge you one more month. When I was finally able to cancel I was told I’d be charge one more month, at that point I didn’t care anymore. But when I went for the appointment I was going to be charged the full price cause someone waived my package apparently. How can one waive something I paid for?! I didn’t even have a conversation about it! I was accepting getting charged one final time and that was that! I am so glad to be done with my packages and never have to go back. Again, do no sign up for a membership, it’s not worth it!"
"Second location I've tried as a member of Hand and Stone and their service is ridiculous at this point. Had someone call me to schedule a massage, got there and there was no massage under my name. Drove for no reason. Yesterday I was about to head over when I got a last minute call that I need to reschedule because the masseuse was no longer available. I also had another reservation linked for a facial but the person couldn't make it there without me so I asked to reschedule as well since it was a cancelation on their end. They called today to charge me last minute cancelation when it wasn't even my fault. Honestly tired of all the issues and will be canceling my membership."
"Went with my wife today to get scheduled massages at 4 pm. I went right back but .my poor wife had to wait 30 minutes becsuse the masseuse was double booked. Very unprofessional. Would like to go back but im not sure. The massages were good though."
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