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Citryne Rose New York
153 West 36th Street, Manhattan, New York, United States
About the Citryne Rose New York
Citryne Rose New York is a luxurious beauty salon located in the heart of New York City. Situated at 153 West 36th Street, this upscale establishment offers a wide range of beauty services to help clients look and feel their best. From hair styling and coloring to manicures, pedicures, and facials, Citryne Rose New York provides top-notch treatments in a chic and inviting atmosphere. Whether you're looking for a quick touch-up or a full makeover, the skilled professionals at this salon are dedicated to providing exceptional service and ensuring each client leaves feeling pampered and refreshed. Book your appointment today and experience the ultimate in beauty and relaxation at Citryne Rose New York.
Photos of Citryne Rose New York
153 W 36th St. 3rd fl, New York, NY 10018, United States
Opening hours of Citryne Rose New York
Monday:
Day off
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of Citryne Rose New York
"Got an excellent silk press and trim by Kenndra. She walked me through the whole process and was very gentle with my hair. It's still looking fresh almost a week later on hair that likes to revert immediately. There was also the cutest dog ever at the salon. Definitely coming back!"
"Started off rocky, end up soft and full. Okay, so I made this appointment 3 days before a trip. I've been following citrine rose for a few years after a friend of mine got a top tier color, cut and overall experience. I booked with the owner, Julie, because if I'm going to do it best believe I'm going to do it w the best! Her hands are blessed, and one thing I will never do is downplay someone's gift. OK! Now, getting the appointment was one of the first pebbles I tripped on. When I tell you it took way too much time and inquisitions, and this was from the receptionist who was supposed to be the one helping me. Needless to say, mess! But I was determined and planned on landing en la Isla del Encanto (aka Puerto Rico) with a full mane and a fresh cut. So, I pushed through and made me booking! Also, the times available were weird, because apparently the stylist are only in if they know they have a client. Weird but ok. Finally, the day a baddie (me) was waiting for, my appointment with the grand dame of this natural hair game (iykyk), Julie! Admittedly I arrived about 10 minutes late. They saw me right away, but the receptionist booked me for a different service than what we agreed on (another pebblestone). I was taken to the sink for my wash however, miss grand dame did not wash my hair. It was an apprentice who was clearly new. Fine, even though I booked Julie (which was the most costly stylist; I believe around $250) as I know that can be a norm. The wash was nice, but was on the long side. So much so, Julie aka the grand dame, intervened to discuss how long each section of the wash and condition should take. Alas, we finished and moved to the blow dry chair where next to me sat another client who Julie was working on. Miss mamas was older and her mane was no doubt a product of her experience and consistency. It was gloriously, unlike, my persistent wait. We know how hair works, you can't let it dry out too long after washing it. Additionally, we were heading close to the amount of time they stated it would take and still no Julie whose time I paid for. So, you guessed it, the newbie blow dried my hair and my temper was getting as hot as that heat. By the time the blow dry was done, I was fuming. However, I was raised not to act like I got some sense, so I didn't show out but the feelings were written all over my face. After the shampoo, condition, AND blow dry, Julie finally comes over to attend me, and asks what was wrong. As I began to speak, the words and tears flew out as if they were one. I told her how frustrated I was but not receiving the service I paid for. I didn't even think to mentioned time, but I missed this candle making class I paid to attend with a friend because the service took so long. She began crying and was very transparent about how hard it's been to find good help which I could empathize with. As we were talking she had to tell a stylist to get off her phone to help a client and then returned back to me with eyes of disbelief. I will say, getting it out and hearing one another definitely healed me through it. I also reveled one of the reasons I booked with her was because of my alopecia and prior experiences with salons. She gave me an amazing cut and the most serene and pain free braid down I have ever experienced IN MY LIFE. For those reasons alone, I am giving 5 stars. I really left at peace, despite the start of the service. This appointment was made at the end of august, so I'm hoping the former has been improved. I haven't gone back, but my hair has been THRIVING since my visit and I will be making another appointment in a few weeks. I will update you all about my experience. Happy new year and protective styling this season to you all."
"It has taken me quite some time to write this review because of the trauma I experienced at my last visit, March 2023. I booked a blow dry + trim with a wash & go as the style. Some context, this was my 2nd or 3rd time in the salon and I normally would book a blow dry + trim with a flat twist (still twisted, not a twist out) as the style, pretty foolproof. I have tight kinky hair - “4c” for the folks who hair type - and my normal style at home is a wash & go. So, I was excited to see wash & go as a relatively new style option on the booking page. The stylist assistant did an excellent job gently handling my hair during the wash and conditioning services, and went on to give me the best blow out I’d ever seen done on my hair. I was over the moon! Next, the stylist quickly cut my hair - satisfactory. Then it was time to style my hair. She started working a product through my blow dried hair at the nape and stopped within 2 minutes to let me know that she wasn’t going to be able to do a wash & go on my hair because the product wouldn’t work. Confused, I asked if she could use another product, which she declined because the product would leave a “cast.” And no more discussion - essentially, the style I book was no longer an option. Stylist said she would “have to do a twist out” - which, though it was my normal style, I did not have time for that process and couldn’t go to my next engagement with my hair twisted, in addition to not having scheduled that service. Impasse. She rinsed the product out, re-blow dried that section. I left in tears with my hair in a ponytail. The salon was full of beautiful black women with looser hair and frankly, I felt othered. My main issue was that the stylist made me feel that my hair type was not suitable for a wash & go, which is silly because 1) I’ve been to curly salons who easily styled my hair, and 2) I personally style my hair in a wash & go every single time I wash my hair. Additionally, if you know your staff is ill-equipped - with proper products or skill - to style every type of curl and texture in a wash & go, you should not offer the service without a consultation. Customer service also left much to be desired. When I mentioned to the stylist I was unhappy with the service, she murmured to the salon owner, who only shot me a quick glance, and I still ended up paying almost full price, with no acknowledgement of the failed service."
"Writing this review to share my experience and in hopes that this can be used for improvement. I heard about this place from my friend who has been going to Julie for years. I wanted to try Julie, but she's no longer taking new clients. So, I booked an initial appointment with Leena, a level 4 stylist. When I got there, I was told that Leena was running behind, so another stylist was going to take over. I didn't like the fact that Leena or the owner didn't give me the option to wait or apologize for the inconvenience. There was a reason that I booked Leena; if I wanted to book the level 3 stylist, I would've done so initially. I got a wash, blow-dry, and trim for $160 (not including deep conditioning), and in my opinion, it was not worth the money. There was nothing luxurious about this service. As someone who has been to numerous luxury salons, I have been offered tea, water, wine, light refreshments, and excellent service. When I went here, it felt like an average service; there was no conversation about my hair throughout the service. It just felt like I could've gone to my local hair salon and received the same service for half the price. Not to mention, the stylist who was doing my hair was coughing throughout. I wasn't sure if it was allergies or sickness, but it would've helped ease my anxiety if she had a mask on, especially since it's respiratory season, and there are a lot of viruses going around"
"Loved my experience at Citryne Rose. Its giving black luxury, black excellence and professionalism. These stylists are professional, knowledgeable and kind. After years of needing some TLS for my hair but have been pushing it off due to the lack of knowledge of my hair type. Decided to book an appointment for my birthday and it was the best gift I could've given myself. Everything was high class from the welcoming receptionist to the beautiful decorum. Shantell saved my hair and now has a returning client for life. not only is she cognizant of all hair types but has a welcoming attitude"
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