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Ciao Italy Tours
1368 Clove Road, Staten Island, New York, United States
About the Ciao Italy Tours
Ciao Italy Tours is a premier tourist attraction and travel agency located at 1368 Clove Road in New York, United States. Specializing in guided tours and travel packages to Italy, Ciao Italy Tours offers an authentic and immersive experience for travelers looking to explore the rich culture, history, and cuisine of Italy. With knowledgeable guides, luxurious accommodations, and personalized itineraries, Ciao Italy Tours ensures a memorable and unforgettable journey through the beautiful country of Italy. Whether you're a seasoned traveler or a first-time visitor, Ciao Italy Tours will help you create the perfect Italian adventure.
Photos of Ciao Italy Tours
1368 Clove Rd, Staten Island, NY 10301, United States
Opening hours of Ciao Italy Tours
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Ciao Italy Tours
"So far, the trip has been very good, however, there have been some issues that have required us to contact Ciao Italy to get corrections. First day, arriving in Venice after an overnight flight, we got to the hotel and there was no reservation. After 30 min or more, it was finally determined that the reservation was in the name of our travel agent and not in our name. Very frustrating. Also, the paperwork from Ciao Italy said the hotel stay included breakfast and lunch. Not so! Hotel told us only lunch is included. Ok. The stay in Venice was very nice and we enjoyed the tours. Next stop was Florence. Breakfast included with stay and it was a very nice stay. Then on to Naples/Sorrento. Arriving at Sorrento, we were told we did not have rooms with a sea view as promised in the Ciao Italy paperwork. Contacted our travel agent and she began trying to get Ciao Italy to correct the issues. After an hour (we had already checked into the hotel), Ciao Italy came back with a resolution - transfer to another hotel with rooms with sea view. So packing up and then traveling by taxi to the alternative hotel. It was a very nice hotel - nicer than the original but still VERY inconvenient that we had to move to another hotel. The new hotel, while nice, is not located nearly as close to shopping and restaurants. These issues should have never happened if Ciao Italy had paid attention to the details. The resolutions have been good, but we should not have to involve the travel agent after our journey begins. It has been inconvenient. *** Update after trip was concluded *** Final stop was in Rome. We were booked in Hotel Imperiale, in a good central location for seeing the ancient city of Rome. The hotel is touted as a 4-star hotel but this hotel is older and has not been updated in the last couple of decades. There were no electrical outlets near the bed (no good if you use a CPAP machine). I would barely rate this hotel a 3-star. The staff was very helpful - truly the bright spot for this hotel. I would recommend that Ciao Italy review their hotels so that when they recommend a 4-star hotel to their clients, it is truly a 4-star hotel. We had some issues on the trip that could have been avoided with more careful follow up; however, the issues were handled - but should never had occurred in the first place."
"Esperienza fantastica! We just returned from a tour of Rome and the Amalfi Coast and all we can say is WOW!!! Amazing experience from start to finish. Tina and the staff were able to customize our trip. The hotels and tours were awesome. We had a small, friendly group. The price can't be beat. We will definitely use Ciao Italy again. Grazie mille!"
"We had a fantastic trip to Italy!!! Our travel agent worked with Ciao Italy on our tours. Ciao Italy did a fantastic job. Everything ran exactly as promised. Cars were clean, drivers were very friendly and on time. All of our tour guides were fantastic! We loved Monia at the Vatican and Alessandro on the Pompei trip. Thank you Ciao Italy for your professionalism! We hope to come back soon. Ciao"
"We had a MAGNIFICENT trip to Italy because of Renee and Guido. Renee set us up with great hotels and planned all our tours. Everything was taken care of for us. Our English speaking tour guides were friendly. I would highly recommend Ciao Italy."
"As a travel agent, working with Guido and his team @ Ciao Italy Tours is consistently a positive experience for myself and my clients! Ciao Italy is fantastic to work with in customizing my clients' trips, and their in-destination team is knowledgeable and reliable to deliver an exceptional trip. As a travel agent, I thoroughly enjoy my partnership with Ciao Italy, and I fully trust my clients in their hands."
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