Ashley Store

"Went to Ashley Furniture and was greeted by Ralph Schnitzer. I explained we were looking to get ideas for our family room. He directed us and left us alone until we had questions. Ralph was great, very knowledgeable, helpful and friendly. If you go to Ashley's, I highly recommend asking for Ralph."

"I came in to order two chairs I saw online for $249 and they said they could match the price, but then charged $289. The process was smooth and simple and quick though."

"Where do I start? We were told by Matt a manager who is now "fired" that we'd get 500$ reimbursement if we didn't use the warranty for 5 years. Fast forward to this weekend we went to use it and they told us they only do the amount you paid for it. While checking out our total came to $1800 and it should have been minus $279. They wanted me to sign it showing that I am financing $1800. I said I am not comfortable with that because that's untrue. Well, this "lady" Kelly who never introduced herself butted into the convo snarky as ever to "tell me the policy". She wasn't involved in the sale I don't even know why she butted in. I found it very rude the way she butted in and came off. And I was trying to explain to her that I didn't want to sign something or go off of their word because of our previous issue with that and that I wanted something stating, in writing, that we would be reimbursed the 279 ,however it worked, and she mumbled under her breath after that. I was very close to the ending the sale and taking my business elsewhere. We buy all of our furniture from you guys and I am HIGHLY disappointed."

"As soon as my wife and I walked through the door, I knew it would be a great experience. Ralph introduced himself, asked up exactly what we were coming in for, and he genuinely listened to our needs. He explained the furniture, had us test out mattresses, and made sure we knew about all payment options. My wife & I look forward to creating a long lasting relationship with Ralph & Ashley Furniture!"

"I was shopping for a sectional sofa. Ashley had so many to choose from. I narrowed my selection to 2 and brought my husband back the next day to help decide. I bought a sectional sofa, an ottoman, and a TV cabinet. Sara was so helpful and she was the reason I chose not to buy anywhere else. She helped me with my decisions and offered so much advice. She was patient, kind, and knowledgeable. I will definitely be back! I am thrilled with my purchases!"