TWT 911 Bergen Avenue, Jersey City, NJ 07306

"Very bad phone service called 4 times to speak to someone in regard to umrah package, and after taking my phone number to have the person call me , I called back 4 hours latter, now the person is in the bathroom washing up for prayer, what is this business?"

"Great travel agency. I get my tickets from them a few times a year and service is always top-notch. Price is always cheaper than online and the agents are always available to answer any question or request I have. Strongly recommended."

"Is not professional. Mr. Mohammed cancelled my flight without my permission and made me lost $600 and I have an email from EgyptAir says that they should refund the full amount to me. But he did not and on the end he told me this is EgyptAir rulls. I don't recommend anyone to book any flights through him."

"I am absolutely appalled by the level on unprofessionalism that this company exhibits. They are by far the absolute worst people I have ever dealt with. How can a company make such a huge mistake and deny their error. I am not one to call out businesses, as I am a business owner and would hate for someone to do this to me, but they are pure filth and should not be running an operation. They have no curtosey or ability to provide customer service. They are a bunch of liars who created an elaborate lie to cover up their error. My father booked us tickets to go to Egypt and they errored on the return date for my friend. When she went to airport, they were unable to locate her flight back, only to reason that the travel agency booked her return back in 2020. When the dispute was occurring, the travel agent told the credit card company that Ingy is a doctor and was traveling to Egypt for work and decided she did not like Cairo and wanted to come home early. I’m not sure why anyone would go through such lengths to make up a lie and not own their mistake. What a terrible company. No one should ever book with them ever. Trans World Travel you are a terrible operation and Mohamed the travel agent is the rudest person I have ever spoken to in my life. Shame on you."