The UPS Store

"stopped at this ups store for the first time ever today, i had 4 large boxes that already had labels and just needed to be scanned. i am hard of hearing and apparently one of the women asked me a question and i didn’t hear her which made her think she could roll her eyes at me and look at me like im stupid. didn’t catch her name but she looked old and had glasses on. (after reading more reviews i’m assuming this woman’s name was caroline) absolutely horrible person and customer service. they also don’t weigh boxes when asked."

"Absolute horrible customer service from specifically Caroline. Giving me two different stories of where my package was sent. When she realized that it was a mistake on their end she changed her story and when I questioned it she hung up on me I tried to call back and they either ignore or put me on an endless hold. My package was valuable and regardless even if it wasn't this is not a way to treat people. Extremely rude and unprofessional."

"I had to ship a package which is what one does at the ups store. Only one computer that was open with a line out the door and 3 employees. Approximately 5 people went infront of me because the woman with gray hair and glasses couldn't move to a computer. I finally get a person with a computer she couldn't hear me over someone taping packages. I raise my voice so she could hear then she reprimanded me for raising my voice. I've been in this store many many times and I cannot express how uncomfortable I felt. It was demeaning! I think I will have to take business elsewhere. If they are overworked not my problem so is everyone else.Worst customer service. I am not one to write reviews but something needs to be done."

"Not a great experience when I wanted to send a scope back to manufacturer for repair. Kid/mgr told me sending gun parts was against some rules somewhere. There is no way possible to create a gun from a scope. Impossible. Funny thing is I purchased a firearm that got delivered to my FFL 2 years ago through UPS. Go figure?"

"I went in here to overnight something . I brought my 5 year old son with me and the people who worked there were great with him . They gave him a lollipop and a bag of little play toys and the guy behind the counter even played catch with him . It was honestly so nice to see and interact with people like that"