The UPS Store

"the people who work here are super nice. sometimes there is a wait but they do their best to get the line moving. I would rather go here than any other store."

"Almost told my father that a package went missing after UPS rerouted our package after a failed delivery attempt. Also, UPS delivery windows are a joke. They either expect you to sit at home for 10 hours or give you constantly changing delivery windows of 3 to 4 hours, which is basically the same thing."

"I know that a few years ago I rated this place with 5 stars, BUT I must say that they CONTINUE with excellent service! Every single employee is AMAZING, I can’t even say that one is better than the other. If it’s not Jim’s patience and knowledge or Mihir’s amazing customer service, then it’s the fact that they are soo fast and so willing to help (even above their call of duty)! This morning just confirmed to me how amazing these people are! I came in with several different Amazon box returns and both Jim and Mihir were willing to jump right in and help me! When the store got busy Jim helped the other customers immediately and Mihir was double tasking!! Best UPS by far… definitely worth the extra drive to Spotswood."

"Contrary to the other reviews, I found this UPS store amazing. I sent a package to my granddaughter and inadvertently used the wrong street number. I called the store; they immediately called UPS in Columbus, Ohio, and the problem was resolved asap. One happy customer here."

"Waited on line for 15 minutes, got to the front, asked for a document to be notarized. They said I had to wait for someone in the back. After 25 minutes, I had to leave, was late to a meeting. I called in advance about this, so seemed strange there was only 1 person who can notarize, and he just ignored us and made us wait. No reason to have only 2 people working the front during a busy time. Will go to another store."