Mavis Discount Tire 2575 Boston Road, The Bronx, NY 10467

"I had to bring my car to another location because this location is horrible. Do not give them your hard earned money. The manager Noodham is angry and yells at his customers. Why would Mavis offer him a managers position is beyond me. Take your car to the Location new Pelham. Go ask for Juan and Rondo, they are the best. I repeat, do not bring your car here. They over balanced my tires by 3oz to avoid a wheel alignment. I called corporate and she had nothing to say but to go to another location."

"I am rating the Mavis at 2475 Boston rd. First of all this Mavis shop is very professional. They know what they are doing unlike other shops that I have been to. They also take care of me on the price. I do not go anywhere else. I appreciate the way they take care of my car."

"On June 28th, 2023, I brought my vehicle to this establishment upon noticing significant alignment issues after replacing shocks/struts. Regrettably, what I had anticipated to be a simple procedure turned into an elongated ordeal. Despite my initial optimism about the shop's expertise, I was profoundly let down by the lack of competence and professionalism demonstrated by their mechanics. To my astonishment, I was compelled to return to your shop six times due to the consistent misalignment that persisted even after each visit. It was beyond infuriating to witness the significant time and effort wasted on my part, not to mention the considerable inconvenience caused by the subsequent visits required for a simple alignment procedure. Most distressingly, during these repeated visits, I discovered that the mechanic assigned to handle my vehicle had an inadequate understanding of how to adjust the bolts necessary for the alignment process. Now, I certainly do not claim to be an expert in this field; however, it was my responsibility to guide the mechanic step-by-step through the necessary adjustments, which he seemed entirely oblivious to. This situation is utterly unacceptable, as it should be expected that an alignment shop would employ professionals who possess the knowledge and skills pertinent to their trade. Moreover, such recurring issues and the ignorance displayed by their mechanic have led me to question the overall standards and competence of their establishment. It is evidently clear that the alignment service I received fell far below the basic expectations of a paying customer. Consequently, I am left feeling exploited, undervalued, and utterly dissatisfied with the entire experience. After this atrocious experience, I tried contacting the customer service to explain what had occurred and unsurprisingly, nobody has answered any of my emails."

"car service was fine but the waiting area is disgusting bathroom was the same after i visited here 1 week ago"

"I arrived at the store, and they were having a slight malfunction with the system, but they continued to apologize for the inconvenience. The manager, Brian and Joe, were both very considerate and ensured I was taken care of. I even witnessed a customer who came in upset because of the tire pressure being only 2lbs over the specs, but Brian explained why very calmly but ensured they would only put it at his desired level. Being that Joe and Brian provided excellent customer service, it allowed the customer to engage in friendly conversation on other topics and walk away smiling. I definitely recommend this location. The mechanics were amazing as well and had a welcoming personality."