Natural Nails 515 Brick Boulevard, Brick Township, NJ 08723

"They are always attentive and friendly. They can always manage to squeeze me in if needed for a nail fix!"

"IF YOURE AFRICAN AMERICAN DO NOT GO HERE !!! I never write reviews but I had such a demoralizing experience at this salon. My nail tech Chloe messed up my requested nail design and when I respectfully asked if she could fix it she got mad and said it was already done and if she took it off she was gonna charge me for the full design PLUS charge me again to fix it and/or do another one. I said I would pay for the fill in (which she overcharged me $45 for even though it says $21 advertised in the salon) but that I wouldn't pay for the design because I didn't like it and wanted her to remove it. She threatened to call the cops and said they have security cameras so if I didn't pay for the full service she would escalate the matter because I needed to pay for her time. Then said I needed to hurry up cuz she needed to get home. Hands down the worst customer service and worst nail salon experience I’ve ever had in my entire life. I sincerely feel like they only treated me this way out of discrimination and prejudice due to my race. Extremely rude, unprofessional, and out of line. I even tried talking to the owner about the situation because she witness the whole thing and she just shrugged her shoulders, said nothing, never apologized, and didn’t correct the staff member. If I could give this place 0 stars I would."

"Such horrible customer service. Why would you say you can do a design, then do it without showing the person before continuing it on all the nails, then have the audacity to be mad when they don't like it?? If you can't do it don't lie & say you can and waste time. Then management doesn't even care when they're in the wrong."

"I am so disappointed. I went in to get a French manicure Saturday and by Sunday my nails looked like this. I kindly called them and explained and they told me they will not refund me or paint my nails , only fix what they can. They then said French manicures don’t last more then a few days unless you get gel and I asked why no one informed me of this when I was getting my nails done ( I don’t ever get my nails done so how would I know ? I paid them $$$ so they should explain this) I explained I am going on vacation tomorrow morning and asked that I come in when I get back ( I only got my nails done because I am going away) and they said sorry we won’t accommodate you . I am so upset . I was so kind and trying to be understanding and they were talking over me . I have never written a review before but I just had too. This was awful customer service and such a waste of money."

"I Love that place,Always very nice,I can always get an appointment or walk-in,they are open 7 days a week. Anything you show them to do on your nails they will do and sometimes more! Price is reasonable, and the shop is always clean,all the equipment is clean & sterilized! That is a plus! This was mine &my daughter's secret place I didn't want to give it away!! But they are really great people & do excellent work so I had to share!"