Miss Nails 1185 Lexington Avenue, Manhattan, New York 10028

"I went in for my usual- gel nails. The lady doing my nails filed wet gel (over top) and a few other things that let me know she was new’ish. Several colleagues corrected her along the way and I was all for her learning process. They were not of Miss Nails typical standard by a long shot but it also took us 3 hours to sit through her process and corrections. I wasn’t happy with them ally alll but I was tired from being in there so long. I took a picture immediately and called several times to let them know of the quality issue. They were bumpy and thick/wavy. I loved this place and the team. However- paying $130 plus tip for a set of nails that were NOT quality was upsetting. I spoke to the team and they offered to fix it! I was thrilled! I was so pleased that I booked two other services as a gesture of my appreciation. After the correction and two services- I was so disheartened to learn that I had to pay the entire fee again!!!! And pay for the replacement nails (that should NOT have popped off) annnnd pay for “the color change”!!! They had to take the polish off to correct the goopy wave. Anyways- I will never return after being told to come down for a correction- and then as I was paying discovered my budget for the visit was in fact double what I expected due to extra cost. Attached: 1) what I asked for 2) what I got 3) when fixed (normal Miss Nails Quality) End of story- I had to pay DOUBLE for their mistake and lost a great spot that my family and I once was committed to. If you want high quality- find another place. I’ll miss you guys but having the staff welcome themselves to my wallet so manipulatively isn’t trustworthy or good business. Ps Wendy- I love love love the new set. Your work is great but I felt so violated and misled. I’m so sorry :("

"You know it’s good when you FT everyone multiple times during the day and in different lighting to show them how much you love your nails! Great affordable prices, FANTASTIC service, very patient and friendly, perfection as the only result! I loved it so much that when I left, I took a picture of the sign to be able to go back. 11/10! Love my extensions and chrome nails (~$120?)"

"One of the best dip manicures I’ve gotten. Liang was so professional and the whole experience was perfect. Finally found my place!!"

"First time customer and very happy. Walked by and came around 4:30 and was seen right away. I got old gel nail polishes removed and new color added. $42 before tip. My manicurist May was very nice and through."