Nail Sketch

"Love this nail salon so much!! Lived in Hackensack for over 10 years now and have tried so many places. Sometimes the ambiance isn’t right, the staff is non personable, or I just feel like I have to micro manage to get an ok manicure. None of that is an issue here. The salon is super clean, well kept, Jessica and Leslie are so nice, as soon as you walk in there’s just a warm relaxing environment, and Jessica’s work is impeccable. I’m very picky and I love how I can just sit there, pick a color, not even say a word and know my nails are going to be on point. Needless to say the amount of colors and styles, and capabilities of nail art this place offers. Never going to a another nail salon around here as long as this place exists."

"The worst. Jessica is not nice at all. Had nails chip 2 days after getting them done. I waited over 4 days for her to bring me in to fix & all she did was file one nail left the rest chipped. Then the same thing happened to my daughter A nail chipped two days later and when she went to get it fixed, she blamed her not professional and definitely not worth the money. Very disappointed with this establishment."

"I have been coming to this Nail salon since 2011. While I never really cared for the owner’s lack of professionalism and biased behavior, the nail tech who has done my nails has always been absolutely fabulous and was the SOLE reason I continued to returned. However, the embarrassment and slander that I had to endure today was absolutely atrocious. The owner, Jessica, decided to approach my children because she was bothered that one of them was touching a pillow and the other was touching a very small plastic figurine. It made my children feel very uncomfortable, in which they decided they would wait in the car instead of being subjected to the embarrassment brought unto to them by Jess. This in turn made me very upset due to the fact that Jess didn’t even bother to extend me the respect as their parent by speaking to me first. It is HIGHLY inappropriate for ANY ADULT, a stranger at that, to approach another person’s children when the parents are available for them to speak with. Mind you, my children didn’t break or ruin anything in the salon. Jess didn’t seem to understand the source of my frustration. Hence, she attempted to justify her behavior by making it seem like my children and I are some ghetto folk from the street who do not know how to act appropriately in public places of accommodations. She then denied me service and asked me to leave her salon because I was making HER clients feel uncomfortable, although no one said anything of the sort and some in the salon were in agreement with me. Conveniently, it didn’t seem to bother her that she embarrassed 3 CHILDREN to the point where they felt it necessary to leave her salon and wait in a car. There is no longer any doubt in my mind that Jessica is ignorant, racist, and just an insufferable individual. And it’s unfortunate those who work for her are the ones who lose the most when she behaves in such an abhorrent manner. Please don’t bother spending your hard earned money at this salon, your patronage will not be appreciated."

"The first visit I got a gel pedicure that started chipping off after a week. Even though I wasn't satisfied I gave them a second chance. My second visit I walked in and wanted a certain way for my nails to look witch was the ombré french manicure. At first I was trying to explain to the owner what I'm looking for and maybe I wasn't using the right professional nail terminology. That's when I googled a picture and showed her she told me we do things different here huh thinking to myself what does that mean. So I asked her can you make my nails look like this she responded very rude back with a no and that's it. This place obviously lacks professionalism and customer service. When up the block to Nail Plaza and they did exactly what I asked for with no problem."

"Where can I start with this place? Let’s start with the owner, Jessica. She doesn’t like kids so don’t even bother bringing them. She picks whoever she wants to do their nails. If she wants to accommodate her “good or long time” clients she will talk to you very nicely however; when you ask her for the same she doesn’t do it for you. Very unpleasant person to deal with. She refused service after a family member tried to reschedule on my behalf due to an unfortunate circumstance. Told me not to return to her shop (3/17/18), mind you I've never been late to an appointment or rescheduled. Anytime, she calls me to reschedule for her I have done so without hesitation. I always arrive on time and have never been disrespectful to anyone there. My mom went there and felt discriminated against; Mom refuses to ever return here. Yet, I been in the salon and have heard her going on and on with clients who have to take their pet to the vet and she’s like “yeah go take care of that see you next time”. Unbelievable! Really beyond annoyed at how she handles herself."