Beyond Nails

"Sunny is fabulous. She is an artist in her craft."

"Moved the apartment complex above the nail salon, was hoping to try them out since my old place would be a 20 minute drive. Went. I was a walk in, they told me 30 minute wait. I understood because I was a walk-in. Waited 1 hour and 32 minutes to be seated. The nail tech proceeded to do my nails and then she cut me while doing my cuticles. My finger was bleeding but she kept picking at it, until I asked her to stop and to please sanitize the cut. She finally did that and moved on and then proceeded to do the same to my ring finger. I paid and left once she was complete. Tried again because I understand it could have just been that one tech, made an appointment, didn’t have to wait at all. Different tech. My gel manicure lasted about 18 minutes, and the nails lasted even less. I tried a THIRD time. This time for a pedicure, they have different women than the manicurists. JUST AS AWFUL. I don’t like a lot of color on my toes. I like extremely light pinks. Anyways after one of the worst pedicures (no cleaning, only cut some of my toe nails, no massage) I give her my color and she tells me that color is $3 more. When I asked her why she told me that’s for special pedicures. So I asked her which colors were more money since I chose it from the regular wall of all their colors. And she told me I had to choose one and she would tell me if it was more. I told her that there were over 100 colors on that wall and that I wasn’t going to pick up every single one until I got one right. So I told her to pick whichever color wasn’t additional money, but was similar tone to the one I did pick out. And she fought me on it and said I had to chose a color. After some back and forth she finally picked a pink and finished. I paid and gtfo. Worst nail salon. So upset since they were in such a convenient location"

"It’s sad to say that for a customer like myself going to this location for a few years now, recommending their nail tech Elizabeth to everyone becyshe did a great job I was TREATED injustice Today. I. Allied to make an appointment and Elizabeth herself told me that she had absolutely no availability today she’s spent his before! I have let it go, but today I was like wait why is it that this is happening often their not super busy or You just don’t want to do “my” nails!!! So I had my friend call right after me and look at that she got an appointment with Elizabeth at the time I wanted, she was even asked if I was the same person who just called and she said no.. so they said oh yeah number is different .. wow this is how u run your business this is how u allow your employees to treat your customers!! I’ve always tip well and never thought I’d be treated this way!! Never again!! I don’t recommend and I will never go back!!"

"I come here a lot and it is ok when the owner is present but not when she is not. I called and asked if I can come right away and was told there will be no wait and no problem. I asked 3 times just to make sure, usually it is fine, when the owner is here, but as arrived I was told that there was an appointment and a 20 min wait. I realized that the owner was not there and the staff was just saying whatever."

"Awful experience. I've gone about 3 times spread out over the past year and sadly it has not changed. Sadly i believe the Sr. woman there does not want to do nails for non-Caucasian customers. Every time i've gone they've pushed off my services or stretched it out to the point that it became uncomfortable. Today the sr. woman had me sitting waiting for her to do my nails when she was already done with her customer. I kept looking back and she's sneering at me, just sitting there with a woman already done. The moment i got up and said i'll just pay for my pedicure and leave she said she was done-told the other girl let her pay. Then took another customer. it was disgusting. People like this should not be allowed to have a business here."