LaVi Nails

"My granddaughter got her nails done and she asked for a REGULAR manicure. Instead she got a gel manicure with was 15 EXRRA dollars. We are very unsatisfied, and will never go here again. (My granddaughters friend also went there and they charged her 24 extra dollars for 6 gems she didn't ask for, and they fell of right after they left.) Do not go here, their service is very poor and they take advantage over children and new costumers."

"This place is appealing to the eye it’s large and it’s beautiful and there are many stations but only 2 to 3 staff members and they are overpriced and inexperienced, I didn’t trust them so I only did a pedicure and thank God that’s all I did it was the worst pedicure I’ve ever gotten in my life for $34!! And it was very rushed. I will never go here again.! Positive is that the girls were nice oh, and of course, that it was really nice inside"

"Yesterday I stopped in for an acrylic manicure. After adhering 5 tips to my nails, the tech told me she couldn’t do my nails anymore as her next client walked in. I asked why did she tell me she could do my nails in the first place. Her response: “I forgot I had a client.” She said there was no one else there to do my manicure ( despite several techs hanging around). She told me another tech had to soak off the tips she just put in my nails. So I had to sit for another 10 min to soak off what she put on. I left with rough dried out not manicured nails. It was the worst experience I have ever had at a nail salon. Terrible service. They lost me as a customer."

"I got a last minute appointment for a full set today. Ended up with gels and black French nail art done freehand. The establishment was clean, fairly priced, quick and professional and the nails are identical to the picture I flashed when I sat down. My tech’s attention to detail was impressive. I would highly recommend lavi nails and will start using them exclusively for fillings and other services."

"Salon looks very nice from the outside but has the worst service! SAVE YOUR MONEY for better quatlity I have been to this salon for 3.5 Gel Manicures and 1 pedicure over the past 2-3 months. From the outside the Salson looks nice and sheek, and clean and has the prices to match it's appearence - but I was willing to pay a littel extra for good service. My first two Gel manicures and pedicure were good - they have TONS of colors, just beware of what brands you choose b/c the cheepier, off brands chipped a lot sooner than two weeks. Mind you I've been getting Gel manicures for atleast 3-4 years now and for the most part I have to soak off after two weeks with very minimal chipping. My third Gel Manicure seemed to go alright, they didn't look as polished as I've gotten before but were passable - I got them done at 4pm went home did dishes once and noticed two nails when already chipping and peeling! I went to sleep and woke to 4 nails totally peeled off and in my sheets. The next morning I could literlaly peel ALL the nails of in one peice - NEVER HAVE I SEEN THIS BEFORE. As soon as they opened I called to speak to the Manager (the one guy their), of course my ton of voice was extremly fusturated, I paid $30 + $5 tip, I demanded to come to right in with not appointment as they had to fixed ASAP before I had to go to work. He was very rude and snark on the phone, even saying "well things just happen sometimes and it's just one time, just come and well will see what we can do" - that is not how to run a service business where people are paying good money for your services! They did redo them as soon as I came at not charge after seeing how I was just peeling off the polish. Yesterday I attempt to give them one more try since I did really like the salon and maybe that one was just rare. NOTE: They another large location in graden state plaza and they rotate the nail technicans between the two salons - and there are alot of girls. So being able to make sure you get the same girl everytime with a varrying schedule is hard. This time I went in and saw the two ladies that have done a excellenct job in that past (Anna and Mora -?) and ask for one them but of course the main lady taking apoints at the time (Maria) who wasnt the most pleasant to deal with either, said both ladies where busy so in essence of my time I waited fot the next available - an older Asain woman (as most of the techs are from hispanic background) before I even sat down she laughing saying I do as good as I can if you like you like, if you don't you don't - WHAT!!!! She didn't go get a try with the sanitary packect of used files and such as usual and started filing my nails with a more than used file from her drawer. My nails were fully grown out from my previous Gel manicure - a good .25" and I requested for my nails to get squared off and gave her the length I wanted. The moment she started cutting and filing my nails - I knew this was right. She went eay to short, the nails where uneven, the shaped was totally off and not consisant on the nails as well as it being extremly painful because she filed my side cuticuls to point where I had hang nail that where not there prior. The whole time she faught back and fourth with me as I was trying to direct her for what I wanted, trying to give it chance but all she did was argue that my nails where that shape when she started, she only cut a little bit when I totally saw the opposite and tried to convice me that the nails where even when they are clearly not. She when to take the drill you would use for fake acrylics to buff my nails and I stopped her asking why she was using a normal hand buffer as that would make my nails to thin, she was even more rude and got loud. At that point I go up out my seat and walked out - needless to say NEVER AGAIN! Iwent else where to get it fixed for a cheepier price and better service."