CVS

"Love shopping at this CVS! The staff are so friendly and helpful. Love using all the coupons CVS offers also!"

"The lead tech there Lisa very very rude. this is my second experience with her. Does not know how to talk to people especially the elderly. I have moved my scripts to another store. Stay away from her unless you want a rude confrontation"

"I understand that there is a shortage of workers in these stores, pharmacies, etc., but the focus should always be on the customers waiting on line. I pulled up to the drive thru window to pick up my Rx, waited 5 minutes without even having someone tell me they will be with me shortly. I drove around and went into the store. There was one elderly woman waiting for her shot; other than that there was no one else waiting in line. I waited a minute or two and no one even acknowledged I was there. I made a comment to the lady waiting for her shot that there wasn't anyone working the window either and that caused one of the women, obviously filling prescriptions, to tell me that they were busy and would be with us shortly. I looked around ... still no one else but me and the other lady. They kept right on doing their thing for another five minutes before I walked over to where I could get their attention and what I got was "we're busy ... we have 400 prescriptions to fill and if we don't get it done we'll get yelled at." I told her I understand about working in retail but I'm only here to pick up a Rx which shouldn't take long; don't know what the situation is with a shot ... not sure if there's someone there who can administer the shot or not. Finally the newer pharmacist came to help me and someone who was wearing what looked like a white jacket went over to help the other lady. So, were we supposed to wait until all 400 prescriptions were filled before they could take a few minutes to help customers on line? This woman behind the counter had a lousy attitude and needs customer service training. Neither myself nor the other lady waiting said anything rude, inappropriate or disrespectful to her but her conduct was just downright awful. She should be fired."