Wayne New Sun Nails

"HORRENDOUS customer service!!!!! After coming here for a year or two to LILLY for my gel manicure I walked in at my usual time and was told by her that someone had called me and my appointment was rescheduled. No one ever called me. No missed call and No voicemail. Mind you, I book my appointments weeks in advance if I was being double booked I feel that I should take seniority. So, I continued to express to her that I really needed to have them done. I had 4 broken nails and a holiday event ) if somehow she could squeeze me in but then I was screamed at and told there was nothing she could do for me that day and to come back the next day same time. I asked if there was a discount to this. Never have I showed up to be quickly rejected after knowing I was the first name on the book when I made the appointment . To make things worse I came back the next day and she tells me she can’t take me again. As she was just sitting there with no client. After years of being LOYAL to her you would think she would have squeezed me in especially since I had just moved my plans around to come back a SECOND time. Just to be screamed at again . Horrendous customer service LILLY!"

"I love getting my nails done here. Michelle and lily are great. The designs I get are always what I want and they look fantastic"

"They do dip manicures! And accept credit cards! Even better, we can add the tip on the card. Rosa did a great job. Definitely make an appointment ahead of time. We walked in so there was a bit of a wait but they were super accomodating."

"Will not be coming back to this location - Pompton Plains spot is much better. Everybody was extremely nasty and cold when I walked in. The girl who did my pedicure was no more than 16 years old and had no idea what she was doing. My leg massage was literally 30 seconds long each side and the “hot towel” was not hot and was put on me for a total of 5 seconds. My pedicure was 25 min total. Awful"

"they don’t know how to do nails, the preparation was great but the lady didn’t make my toes even. Then the Second Lady, Alexa that was doing the French was very rude, even yelled at me when I let her know to make the line thicker. And she kept arguing with me and kept after I told her okay okay. I wouldn’t recommend. When she finished, she didn’t even walk me to the dryer like how other places do. And the owner is also very rude I informed her of her employee and she literally didn’t say anything and wouldn’t even give me the lady’s name until I asked for the fourth time."