troy Plaza Nails

"I was on vacation and needed an emergency appointment. They got me in the same day. I didn’t have to wait. Several different people waited on me so I got done quickly. Annie did my gel polish. It came out great and Annie was so sweet."

"Three different nails with Gel Polish peeled off the very next day. My mother and I go there almost monthly if not bi monthly for manicures and pedicures together. This time I decided to get a pedicure and GEL manicure for my vacation. $62 for both services. Three different nails had peeled before I arrived at the airport less then 24 hours later. The day I returned from my trip (international so could not call) I went directly up to the nail salon and showed them photos and videos of my nails. They told me they would fix my manicure. AFTER finishing my nails they wanted to charge me $20 because they fixed the whole manicure not just 3 fingers when this was NEVER stated before the start of the service. I even confirmed with management that this was not stated prior to starting. Twenty dollars vs continued business from loyal customers. Unfortunately we will not be back."

"I haven't been here in over a decade, not for any particular reason, just floating around. I've been to a bunch of places in town. My sister got me a birthday gift to go to Plaza and I'm glad she did. They were nice, friendly and she really took her time to make sure everything looked good before moving on. Everywhere else I feel like I'm part of a cattle herd that they're moving along. So far, so good here."

"Been coming here two months constantly and today was the last time. My appointment was at 5 but waited 30 minutes because they over book themselves and take walk ins first. they had me play musical chairs. I get the same thing every time I come here French gel and for some reason today they could not get it done or did not know how. When they filed my nails they didn’t even wipe it they just painted over it. When I told the nail tech the French was looking very light she just painted over it with pink. I asked for round when they were filing one hand is square and the other is round. Unfortunately if you are not a 50 year old lady from town they do not care how your nails look. Never will come back here!!!"

"This was the worst experience of MY life, as well as being very expensive for the poor and absolutely horrible job done. I called to set an appointment for dip powder and got there 30 min early where they started me right away. as she was removing previous work she kept trying to force me to get gel but that is not what i called for nor wanted on my nails. i was then switched to another lady that did not thin out the tip or even out the powder before top coat after i already asked twice, I asked a third time and she said it was due to the other lady putting thick tips on...i have my cosmo license and you can file down a tip and thin out the sides.. she also filed into my cuticle area cutting some skin and when cleaning my actual cuticle cut me 2 times one so bad where i yelled ow and started bleeding right away. I would not recommend this place for anyone with dip powder!! my overall price was 60$ just for one color and tips i got no design and horrible service for 60$ she told me tips were 20$!!!! DO NOT GIVE THEM YOUR MONEY THERE PLENTY BETTER PLACES--FIRST AND LAST TIME GOING THERE!!!!! CHUNKY AND NOT SMOOTH--LUMPS THROUGHOUT"