SNIPES

"Very disappointed with this store. We walked in and we were looking around to buy two pair of shoes. One girl by the register I asked her if she can help me with a size and she said “I’m busy doing something”, while she was on the phone. And my fiancé goes and asks a guy for a guys shoe size and the employee tells him “I know we don’t have the size, so I won’t go to the back”. So i proceed to ask another guy if he can please helps us. And he was like “I’m busy ask someone by the register” . We were so annoyed that we just walked out the store. This happened in Jersey Gardens yesterday around 6pm."

"If I could give 0 stars I would . Good customer service is something you will not find here . I asked to speak to a manager after I was told I could not return a pair of sneakers that I had bought for my father a week ago . The shoes were not worn at all ( only when he tried them on and they didn’t fit , and of course anyone else you tried them on prior to purchasing ) . I had my receipt, the packaging was in perfect condition it was less than 30 days and according to them they looked like they were worn The “manager” Destiny had such a vulgar attitude. Definitely needs to be trained on how to speak to the public in general. She approached in such a nasty way, basically didn’t want to hear what I had to say and told me try returning them at another Snipes (wish I would have taken a picture of the “worn” sneakers so I could upload it to this review) . I did I returned the sneakers at the Snipes in Union and you can’t even compare how nice the staff was over there compared to the Snipes in Elizabeth. Stay away from the Snipes in Elizabeth! And especially from Destiny!"

"Very helpyfrom the guy who helped me w/ the new computer machine in the front to know what size they already have in stock to the girl who went and got my size that I bought and rung me out."

"My sales rep was great friendly and helpful"

"This was my first visit to a Snipe store in Elizabeth New Jersey. I was out shopping finally being able to do something for myself for once in awhile. The salesperson in the store was very kind professional and helpful. Once I arrived at the cashier everything changed. The so-called store manager seemed to be in a very funky mood and attitude. She didn't even greet me nor the other clients in a pleasant manner. After I paid for my merchandise she didn't even say thank you. I've been involved with customer service for close to 30 years. I mentioned to the store manager how her low energy level ruins the whole purchasing experience for the customer. She just looked at me angrily and mumbled under her breath. My purchase was $135.00"