Bruce's Car Care Center

"For years I have been going to Bruce's Car Care for inspections and minor car repairs. This time around I was the victim of my Catalytic Converter being stolen and was in a huge PICKLE. I saw Ray at Bruce's on a Saturday morning and his exact words were "Don't worry I'll take care of you" EXACTLY THAT!!!! He got me back on the rode and inspected. Again I have been going there for years and their prices are the best when shopping around. The shop itself can be a little chaotic (busy) but go see Ray he'll get you back on the road. Thanks guys always for helping me out!"

"They are crooks specially if you don't know about cars? I Bring my car in for a break line repair. I tell him I only have $170. He accepts the offer. I go home to wait, all of a sudden, they call me to tell me that I have a fuel line broken That needs to be repaired so they said it will be another $100 Which was bullcrap Because when I first brung the car, it wasn't smelling like gas at all or leaking gas when we all together was standing underneath the car. My Car was only pulling to the right when I braked. My gas mileage was good. So I told them that they must of damaged or broke the line themselves so he got angry and told me to just give him the $170 and no longer bring him my business. Now the back of the trunk smells like brake cleaner fluid and now I can smell heavy gas from under the car which i never smelled before. His name was RAY. Now, will I go back to complain so he can fix what he has done? No because as far as i know he might mess something else up then try to charge me for his mess up! Know your stuff before messing with these guys!"

"I gotta give zero stars my mother in law went there on a Sunday for some repair $900 the same issue is still their so a few days after I decided to look around the engine bay and under the car and found a ton of bolts missing, also bolts with plumbers tape wrapped around then missing parts to fasten them to the engine body also parts the mechanic claimed he fixed is held up by zip ties I even found plumbers tape roll that I can bring back covered in grease if you want and even found parts that was supposed to replaced still in the same spot and not connected to anything. Not to mention the entire bottom flap that's supposed to be attached to bumper is falling off and being held by a screw that I don't think it belongs in the thread. I would love to bring the car back exactly how it was handed back so the owner can take a close look and say if this is a professional job done because to me as non mechanic this is not how mechanic work is supposed to look like I have been other places and I never seen anything like this. I would love for a response so I can bring it back and we can go over the work that was done to see if you would approve of the work and repair it to how it should be and guarantee your warranty of work performed for the amount paid. I will be awaiting a response back, I can be there before you even open the doors for this to be fixed."

"My second time getting service there. Honest. Very good prices. Job well done."

"I recently visited Bruce AUTO CENTER off boston rd in the Bronx, NY, to have my fuel tank removed and cleaned, as well as getting my spark plugs changed. The experience was a mix of good and not-so-good moments. Initially, a more experienced mechanic was working on my car, which gave me confidence in their ability. He disassembled and carefully checked everything, ensuring a thorough inspection. However, during the process, he was replaced with an inexperienced mechanic who seemed eager to work on my vehicle. While enthusiasm is great, I couldn't help but feel a bit concerned about the switch. The new mechanic was advised to take my vehicle to the back for further work. Unfortunately, upon getting my car back, I immediately noticed horrible scratches on the exterior. It was evident that the mishap occurred during the replacement of the spark plugs, which was quite disappointing. In addition, after paying I had to wait another 45min for the mechanic to finish praying before he could add fuel in the tank. subsequently, I realize that they had left screws outside of the motor cover. So I had to return back to the shop to have them find some screws to put the motor cover back on the motor. The shop staff was apologetic and offered to fix the scratches at another one of their shops. However, I felt uncomfortable with the idea of letting them handle the repairs, especially considering my truck is less than 3 years old. I may have to involve my attorney and insurance to address the issue properly. Overall, I appreciated the initial expertise and thoroughness displayed by the first mechanic. However, the unfortunate mishap and the subsequent offer to fix it in another shop leave me with mixed feelings about my experience at Bruce Autocenter. Hopefully, the situation can be resolved amicably, and future customers won't encounter similar issues."