Munoz Auto Repair 199 20th Street, Brooklyn, NY 11232

"Best auto repair shop. They do a great job with great pricing. My favorite part is they don't find additional issues with your car at every visit like my last mechanic. I highly recommend them."

"super helpful and friendly. they let me come last minute before closing on a Friday night. and still gave a top level of care with no rushing; and they showed me what they were doing every step of the way. super clean shop. family run. you can tell they care."

"If you're reading this, run from this shop. Abysmal customer service. Called ahead to see about stopping in for a vehicle inspection. Guy on the phone tells me no problem, they close at 6pm so as long as I'm there by 5:30, he can take care of it. I drive across town and pull into the shop at 5:10pm, 50 minutes before close. Older guy walks up to my car and says, "You're too late, we're closing." When I mention that I just spoke to him on the phone and he told me to bring it by 5:30pm, all he does is shrug his shoulders and walk off muttering something about how I should just bring it in tomorrow. Thanks for wasting my time."

"I brought my 14 year old Subaru in for a suspension install. It needed a fresh set of struts and springs that I purchased in my own and had Munoz install. They were very efficient and they stand behind their work. Being that I have an older car, some of the bolts needed to be retightened after driving the car around for a few days. Munoz did not hesitate to have me come in and retighten everything. Their service is top notch and I recommend them to everyone. They stand behind their work and guarantee you'll leave happy."

"Unfortunately, the negative reviews are absolutely right! I’ve been there for the inspection, and yes, the guy also asked me to change couple of the parts in my totally functioning car and he said otherwise he’s not going to pass my car. Then I went to Toyota service, my car was 100% okay, passed the inspection! This is not okay, I will file some complaints. If you have the same experience with these people, you can call 311 to complain. Apparently, they don’t know about the “WORK ETHICS” so some officials should teach them. This is unacceptable!!!"