Volvo Manasquan Service Center

"The best service I experienced, than the other Volvo dealers in NJ. This is a good one. Very friendly, everyone speaks to you. They are eager and willing to help you. They don't push you away to other Volvo dealers. If they don't have it them they will order it, and it usually comes in very fast. I will travel to this one every time. Great job, guys. Awesome Customer Service."

"Don't waste your time going there; they told me that I've no issue with my Oxygen Sensor yet I was charged for diagnostic fees. Later i had to go to another shop to replace the Oxygen sensor. They sent an estimate to my insurance, however; didn't include the taxes. They will not pick up your phone or answer your emails either. They will tell you that they sent the updated estimate to the insurance but when you ask them to send you the estimate; forget about it. It's best not to go there. Drive a 1000 miles South; North; East or West away from this center. Check out Mike Volvo Clinic. It's in long Island. The best place to make your Volvo's repaired."

"We greatly enjoyed working with Volvo Manasquan. We traded in our older vehicle and the team at Volvo helped get us into our new SUV! We had the pleasure of working with Bill Massa and Joe' Dorazio. Both Bill & Joe were incredible throughout the process. They were very friendly, knowledgeable and professional. The level of customer service was top notch. Bill introduced us to everyone at the dealership from Sales, to Tech to Finance and Upper Management. Everyone at the dealership made our family feel welcomed. We appreciate everyone at the dealership that helped get us into our new family car! Looking forward to be a Volvo family for many years to come. Thank you all again!"

"I could not have been more dissatisfied with the service center at Volvo in Manasquan. I was told the last time the vehicle was in to return before December to have the manufacture maintenance service covered (expired December 10, 2022). Service was completed on November 22 and identified that brake pads are needed. The representative called to review recommended service items and laughed that I missed having the breaks covered by 400 miles. Nearly $1000 in repairs not covered due to being over the mileage. This is admittedly my error not recognizing the hard line with coverage but the vehicle was at their shop four weeks ago to fix an item they failed to repair properly the two previous attempts and there was no mention of nearing the mileage cut off. This service center has failed to complete maintenance repairs properly and also failed to put the customer first with common courtesies."

"Working with Volvo of Manasquan is always a pleasure. Their attention to detail is unlike any other dealership I have serviced my car at. Garrett was a pleasure to work with for service and Lori Lima’s treatment of customers is above and beyond to anything I have ever experienced. I drive from Hoboken, NJ to get my car serviced at Volvo in Manasquan because you are truly treated like family!"