Island Car Care 830 Bay Street, Staten Island, NY 10304

"I’m so happy I found Danny and his team of expert mechanics! I have been everywhere and as a woman it’s really hard to feel comfortable with finding an honest repair shop. With Danny I felt so much care and I am happy to say the work came out great too. The repairs were fairly priced, great warranty, speedy service and all with a great personal experience. I will certainly be back and I highly recommend Danny and Island Car Care."

"After having an exceptional experience with this service center seven years ago, I felt compelled to finally express my gratitude in writing. Returning for service recently, I was once again met with outstanding professionalism, efficiency, and courtesy that truly sets this team apart. Their attention to detail, transparent communication, and dedication to customer satisfaction have only solidified my trust and appreciation. It's rare to find such a consistent level of service over the years, and I am thoroughly impressed. Highly recommended for anyone seeking peace of mind with their service needs. Five stars well-deserved, now and always."

"(PT2) Initially, when I walked in, I asked for pricing regarding an inspection which you informed me that was $37. Nobody came with a demanding attitude about anything. I have no such mindset with expecting free services from any business. I don’t know where you’re coming up with these false assumptions. That would contradict my initial question which was “How much would an inspection be?” with no attitude whatsoever might I add. Your response alone proves everything I’ve said and your poor character. Nobody magically came up with a card payment, you must’ve forgotten I had someone with me who was kind enough to pay using her card. Just confident, loud, and wrong in every aspect. Once I mentioned that I had a mechanic of my own and didn’t prefer your services, is when you’re whole demeanor and tone switched up and I respectfully addressed you about it. You claimed didn’t have an attitude when it was clear as day that you had a nasty one. Your money hungry mindset will get you nowhere quickly. You don’t know anyones financial situation to be commenting on it period. That alone proves your lack of professionalism and outright disrespect. The problem was never about paying for the services. Had I known that you’d add extra fees without my consent; I would’ve been more prepared and bought the necessary amount of funds. Learn to take accountability."

"IF I COULD PUT NEGATIVE STARS I WOULD. My recent visit to Island Car Care was nothing short of a nightmare, characterized by abysmal customer service, a complete lack of professionalism, and outright offensive behavior. From the moment I walked in, the staff exhibited a horrible attitude, displaying arrogance and disdain towards customers. Their communication was appalling, with minimal effort made to explain the issues with my car or provide updates on the progress of the repairs in a respectful manner. What truly shocked me was the unnecessary sarcasm and condescension from the technician. Instead of addressing my concerns respectfully, they resorted to belittling remarks and sarcasm, making me feel like I was being mocked. To make matters worse, Island Car Care went ahead and performed services that I explicitly did not ask for, adding unnecessary charges to my bill without my consent. Nonetheless had the audacity to undermine me when I expressed the concern. (It’s just 12 dollars more) is not how you respond to a customer especially when you don’t know what someone can and cannot afford. This blatant disregard for customer preferences is unacceptable and reflects their lack of integrity. The most disturbing part of my experience was the use of racial slurs(these people) and discussing his frustrations about us to the employees. It is utterly reprehensible that Island Auto Care tolerates such hateful language in their workplace, creating a hostile environment for customers as myself of diverse backgrounds. In summary, my experience at Island Car Care was an absolute disaster. Their abhorrent customer service, disrespectful attitude, lack of professionalism, poor communication, unwanted added services, and use of racial slurs are completely disgusting. I urge others to steer clear of this establishment and seek auto repair services elsewhere."

"I couldn't have asked for better service to get my 2008 Volvo C70 back to running the way it should! It was worth every penny plus, and the owner is a gentleman and very personable. I am a fanatic about my vehicle and they took extra care and promised my car the next day, and it sure was ready as promised. Better than going to the dealer in NJ! Thank you to Danny and his wonderful mechanics! Total confidence in this place and happy they are on Staten Island!"